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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 08 Mar 2022  |  Latin America

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

    $2,450.00
  2. 27 Jan 2021  |  Latin America

    Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market

    COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services

    This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

    $4,950.00
  3. 06 Feb 2020  |  Latin America

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025

    New Ways of Work Continue to Drive Industry Growth

    The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

    $4,950.00
  4. 09 Oct 2018  |  Latin America

    Latin American SD-WAN Market, Forecast to 2023

    Overall SD-WAN Revenue to Reach Almost 200 Million by 2023

    The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...

    $1,500.00
  5. 29 Mar 2018  |  Latin America

    Brazilian Pay TV Services Market, Forecast to 2022

    Economic Crisis and New Consumer Demands Severely Impact the Business Outlook

    In 2016 and 2017, the economic crisis and political instability severely affected our forecasts. Throughout 2018, the basic interest rate is expected to continue declining and forecasts of agribusiness crops have positive GDP expectations. Inflation and interest rates in decline will enable the return of foreign investments. As the payback period...

    $1,500.00
  6. 27 Mar 2018  |  Latin America

    Latin American Data Communications Services Market, Forecasts to 2023

    Saturation in the Enterprise Segment Opens Growth Opportunities among SMBs

    In the telecom service industry, the data communications market is one of the most competitive in Latin America. The average revenue per line (ARPL) for data communications services has been declining in recent years due to migration from legacy circuits to Internet protocol (IP) technologies, expense control by enterprises and governments, and als...

    $4,950.00
  7. 07 Nov 2017  |  Latin America

    Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook, Forecast to 2022

    Non-voice Services, Especially Mobile Data and VAS, will Drive Market Growth

    This Frost & Sullivan research service entitled Analysis of the Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook provides market sizing and forecasts by segment and technology, both in terms of lines and revenue, as well as market share figures. In this research, Frost & Sullivan's expert analysts thoroughly...

    $10,000.00
  8. 05 Apr 2017  |  Latin America

    B2B Niche Segments of the Brazilian Telecommunications Service Providers Market, 2017

    Data Communications and Broadband Providers Struggle to Stand Out in a Nearly Saturated Scenario Using Distinctive Strategies and Business Models to Unleash New Value Propositions in the Corporate Segment

    Frost & Sullivan predicts that niche participants will assume an important role in the data communications and broadband markets in the upcoming years, whether providing services and connectivity with their own network or by unbundling incumbents’ networks. A noteworthy increase in the number of market participants—licenses grew 16% in 2016 in ...

    $1,500.00
  9. 03 Feb 2017  |  Latin America

    The State of Technology in the Brazilian Government Sector, Forecast to 2022

    Digital Transformation of the Public Sector to Propel Local Opportunities for Telcos with Cloud, Data Centers, and Managed Security Services Growing Fastest

    This document outlines Frost & Sullivan's syndicated research findings on digital transformation spend and emerging trends across the government sector in Brazil. As a result of the global economic crisis, governments have shifted the focus of their information and communication technologies (ICT) budgets and spend onto projects that do not require...

    $1,500.00
  10. 09 Dec 2016  |  Latin America

    Big Data Telecommunications Market Evolution in Latin America

    Growth Opportunities for Latin American Telcos with Big Data Bringing Benefits to Customer Service and Business Strategies

    Telcos need to pursue a range of digital opportunities to compensate the decline in the traditional service revenue. Combining insights across service and network performance aligned with telco business targets is the key factor for success. Telcos are starting to recognize that fully automated real-time analytics can accelerate, optimize, and pote...

    $1,500.00