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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 21 Mar 2018  |  North America

    Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024

    Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases

    The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

    $4,950.00
  2. 31 Jan 2018  |  North America

    Cloud Communications Buyers' Guide, North America, 2018

    Enabling Digital Transformation with the Right UCaaS Solution

    Digital technologies are profoundly transforming the way businesses operate and create customer value. Mobility, cloud, Internet of Things (IoT), unified communications (UC) and collaboration, artificial intelligence (AI), advanced connectivity and other technologies are enabling operational efficiencies, greater employee productivity and competiti...

    $3,000.00
  3. 03 Jan 2018  |  North America

    Latin American Conferencing Services Market, Forecast to 2023

    Strong Growth Ahead Driven by Web and Video-Based Communications

    The Conferencing Services Market in Latin America experienced solid growth in 2016, driven by fabulous performances of the hosted web and video services. While different regions and product segments are exhibiting diverse performances, the overall market defogged notably well in a challenging economic scenario. The advance of Internet protocol (IP...

    $3,000.00
  4. 05 May 2017  |  North America

    Future-proofing On-premises UC Investments

    Finding Re-Usable Value in the Shift to Next-Generation UC Architectures

    Many businesses are migrating from legacy communications environments to cloud-based unified communications services to gain access to advanced features, facilitate budgeting, and other benefits. However, certain businesses are upgrading to next-generation premises-based solutions to benefit from advanced functionality while retaining greater contr...

    $3,000.00
  5. 03 Nov 2016  |  North America

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  6. 14 Oct 2016  |  North America

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00
  7. 05 Oct 2016  |  North America

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  8. 05 Oct 2016  |  North America

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  9. 04 Oct 2016  |  North America

    Navigating an Era of Digital Transformation in United States

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  10. 21 Sep 2016  |  North America

    Navigating an Era of Digital Transformation in Finance, Insurance and Banking

    A Customer Perspective

    The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

    $3,000.00