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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 04 Oct 2016  |  Latin America

    Navigating an Era of Digital Transformation in Asia Pacific

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  2. 29 Sep 2016  |  Latin America

    Navigating an Era of Digital Transformation in Latin America

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  3. 07 May 2015  |  Africa

    ICT Spend in South Africa: Retail Sector

    Mobility and Improved Connectivity Drive the Evolution of Retail

    This research service provides an analysis of ICT spend by the retail sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...

    $1,500.00
  4. 07 May 2015  |  Africa

    ICT Spend in South Africa: Public Sector

    How ICT is Transforming the Digital Future of the Public Sector

    This research service provides an analysis of ICT spend by the public sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...

    $1,500.00
  5. 07 May 2015  |  Africa

    ICT Spend in South Africa—Financial Services Sector

    How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs

    This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...

    $1,500.00
  6. 07 May 2015  |  Africa

    ICT Spend in South Africa: Mining Sector

    Increased ICT Spending Leads to More Efficient Mining Operations

    This research service provides an analysis of ICT spend by the mining sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-sp...

    $1,500.00
  7. 07 May 2015  |  Africa

    ICT Spend in South Africa: Oil and Gas

    Using ICT Innovations to Build a Smarter Oil and Gas Sector

    This research service provides an analysis of ICT spend by the oil and gas sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The ...

    $1,500.00
  8. 07 May 2015  |  Africa

    ICT Spend in South AfricaHealthcare Sector

    Leveraging ICT Innovations to Enhance the Delivery of Healthcare Products

    This research service provides an analysis of ICT spend by the healthcare sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and secto...

    $1,500.00
  9. 07 May 2015  |  Africa

    ICT Spend in South Africa: Manufacturing Sector

    ICT Births New Era of Leaner, More Agile, and Digitised Manufacturing

    This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and se...

    $1,500.00
  10. 30 Jan 2013  |  Latin America

    Colombias Total Telecommunications Services Market

    Market Consolidation into Major Groups Drives Nationwide Competition

    This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...

    $3,950.00