Information Technology

In today’s consumer-centric marketplace, businesses are dealing with customers who demand more personalized, relevant, and engaging experiences. Customers do not want one-size-fits-all interactions; instead, they demand agents understand who they are and what they need from the moment they pick up the phone. The new generation of wireless technol...

Low Power Wide Area Network (LPWAN) is defined as a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, low power energy consumption; cost sa...

The surging trend of organizations shifting towards web-based applications to support their digital transformation process has caused the expansion of the threat landscape that organizations need to deal with. The expansion of the threat landscape along with the increasingly sophisticated and frequent web-based cyberattacks has presented a potentia...

Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with a substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the customer...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in No-Code/Low-Code, Artificial Intelligence, High Performance Computing and Edge Computing. This issue focuses on the application of information and communication technologies in alleviating the challe...

The growing volume and complexity of attacks are a major concern for businesses, governments, academic institutions, and non-profits. Media increasingly report cyberattacks with consequences ranging from ransomware payment to large-scale critical infrastructure disruptions. Although there are countless examples of such events, cybersecurity experts...

Over the past decade, security incidents have increased in frequency and sophistication. A growing number of cyberattacks are sponsored by nation-states, while the attack surface continues to expand in a time of rapid digitalization. Organizations find it increasingly difficult to keep up to date with new developments in cybersecurity and to secure...

Despite a strong rebound in the first half of 2021, YoY growth in the APAC network security market witnessed a slowdown in Q4 2021. The market achieved a steady YoY growth of 8.2% in Q4 2021, driven by the strong growth in South Korea, ANZ, and Japan. Firewall remained the biggest technology segment; its double-digit year-over-year growth rate o...

Data centers represent the backbone of the digital economy. Enterprises and governments need to rely on best-in-class data centers and digital infrastructure in today's digital world. Enterprises increasingly outsource their data operations to third-party colocation services providers specializing in data center operations. The capability of coloca...