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IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 19 Oct 2021  |  Global

    Global Data Monetization Platform Growth Opportunities

    AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

    This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the va...

    $2,450.00
  2. 13 Oct 2021  |  Global

    Ethical AI is Pivotal to the Maximization of the Future Growth Potential of the Global AI Market

    Ethical AI Practices and Advisory will be Incorporated in AI Technology Growth Strategy to Maximize Future Market Growth Potential

    Artificial intelligence (AI) is transforming organizations, industries, and the technology landscape. The world is moving to the increased adoption of AI-powered smart applications/systems, and this trend will increase exponentially over the next few years. AI technologies are maturing, and the need to leverage their capabilities is becoming a CXO ...

    $2,450.00
  3. 28 Sep 2021  |  North America

    Hyperscaler Demand Drives the North American Data Center Colocation Services Market

    Businesses’ Digital Transformation, Content Consumption, and Advanced Technologies Fuel Growth in a Mature Market

    The North American data center colocation services market is a mature yet growing market due to the constantly increasing demand for digital services and the continued availability of land, energy, and financial power. It has over 150 providers with a diverse footprint, customer focus (retail and hyperscaler), and capabilities. Some have a global r...

    $2,450.00
  4. 24 Sep 2021  |  North America

    Acquisitions, Vertical Focus, and New Technologies Drive Highly Competitive North American Mobile Field Service Management (FSM) Market

    Changing Workforce and Demanding Customers Help Power New Growth Opportunities

    North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...

    $4,950.00
  5. 22 Sep 2021  |  Latin America

    Growth Opportunities in the Global Webinars and Virtual Events Market

    Travel Restrictions and Remote Work Unlock New Growth Potential for Digital-First Engagement

    In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual eve...

    $4,950.00
  6. 17 Sep 2021  |  North America

    IoT Start-Up Tracker: Smart Home

    In a Fast-expanding Landscape, Firms Find Growth Leveraging Data

    The IoT is connecting functions in the home, adding intelligence in a drive towards the ideal Smart Home. Smart Home devices and services are not simply connecting but adding intelligence, leveraging automation and optimization to achieve greater efficiency and personalization, and overall they seek to create a seamless and frictionless experience ...

    $2,450.00
  7. 14 Sep 2021  |  Global

    IoT Start-up Tracker: Digital Manufacturing

    An Integrated Digital Manufacturing Approach Creates New Growth Opportunities

    The manufacturing industry is increasingly focused on improving business process efciency and quality, in addition to customer experience. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of ...

    $2,450.00
  8. 03 Sep 2021  |  Asia Pacific

    Singapore Data Center Colocation Services Growth Opportunities

    Hyperscale Demand Will Drive the Growth Pipeline for the Data Center Colocation Market

    Singapore is a leading data center colocation services market in the Asia-Pacific region. With increasing digital transformation, favorable government policies, and a business-friendly market, the market is expected to maintain robust growth. Enterprises are shifting their focus toward disruptive technologies and 5G implementations to boost colocat...

    $4,950.00
  9. 01 Sep 2021  |  Global

    Global Retail Artificial Intelligence (AI) Growth Opportunities

    AI Solutions to Drive the Future Growth Potential in the Retail Space for Technology Providers

    With a record 12,200 outlets being shuttered in the US in 2020 alone, retailers across the world have pivoted to omnichannel strategies as part of the new normal. Even with reopening efforts well underway around the world, retailers are likely to persist with their omnichannel endeavors due to the pandemic accelerating shifts in customer behavior a...

    $2,450.00
  10. 01 Sep 2021  |  Global

    Global Video Analytics Growth Opportunities

    Maturing Facial Recognition and Emotion Intelligence Capabilities Accelerate Future Growth Potential

    Historical and real-time enterprise video is growing rapidly. While the data can create immense value for organizations, the large data volume makes it impossible for humans to process the data. A near-real-time analysis is necessary to make effective decisions and take actions, creating high dependence on enabling technologies, including video ana...

    $2,450.00