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2019 United States Automotive Technicians’ Choice
2019 United States Automotive Technicians’ Choice
Opportunities in the Automotive Tools Market
RELEASE DATE
26-Apr-2021
26-Apr-2021
REGION
North America
North America
Research Code: K4B3-01-00-00-00
SKU: AU02155-NA-MT_25396
$4,950.00
In stock
SKU
AU02155-NA-MT_25396
Description
This study covers the independent automotive aftermarket vehicle service technicians’ choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2019.
In total, 430 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 hours per week and physically work on vehicles on at least a weekly basis.
Respondents represent automotive repair shops throughout the United States. Shop types include new-vehicle dealership service departments, franchised auto repair shops, and independent auto repair shops.
Frost & Sullivan has been tracking the automotive repair tool industry through automotive technicians since 2008. When applicable, this research compares data trending as far back as 2008. The following slide displays the total sample sizes of the past collected data. Of notable mention, this research was not conducted in 2010; thus, no historical data are presented for 2010.
Definitions:
Power Tool: Tools powered by a motor.
Hand Tool: A device for doing a particular job that does not use a motor, but is powered solely by the person using it.
Handheld Diagnostic Tool: Reads a vehicle's onboard diagnostic and has reporting capability; specifically, it provides real-time data in addition to a standardized series of diagnostic trouble codes.
Pneumatic or Air Tool: A tool activated by a gas, usually compressed air supplied by a gas compressor.
Tool Storage Device: A tool box, roll cab, cart, or other unit that is used for storing tools.
Quality: Relates to Original Equipment (OE) fit, form, and function—the closer something matches the original part, the higher the perceived quality.
Reliability: Relates to service life; a reliable product is one that is less susceptible to premature failure and has comparatively low warranty claims.
Innovation: Relates to coming up with new ideas or products and making continual improvements.
Author: Anuj Monga
RESEARCH: INFOGRAPHIC
This infographic presents a brief overview of the research, and highlights the key topics discussed in it.Click image to view it in full size
Table of Contents
Methodology
Study Definitions
Methodology
Automotive Technician Profile—Shop Type and Region
Auto Tools Purchase Rate
Most Influential Factors in the Purchase Decision Process
Dominant Brand Versus Key Challengers—Summary of the Ownership Gap Across Product Categories
Most Prevalent Purchase Channel Trends—Mobile Tool Distributor
Matrix to Guide the Strategic Drivers When Selecting Auto Tools
Strategic Drivers of Power Tool Selection
Additional Insights—Strategic Drivers of Power Tools
2018 Purchases of Power Tools
Power Tools Market Performance Index
2018 Purchases of Power Tools Among Technicians Who Prefer the Top Brands
Top Ownership Brand Shares Over Time—Power Tools
Brand Reputation Gap—Power Tools
Interpreting Word Clouds—What is Most Commonly Said
Word Cloud—Power Tools
Distribution Channels Over Time—Power Tools
Strategic Drivers of Hand Tool Selection
Additional Insights—Strategic Drivers of Hand Tools
2018 Purchases of Hand Tools
Hand Tools Market Performance Index
2018 Purchases of Hand Tools Among Technicians Who Prefer the Top Brands
Top Ownership Brand Shares Over Time—Hand Tools
Brand Reputation Gap—Hand Tools
Word Cloud—Hand Tools
Distribution Channels Over Time—Hand Tools
Strategic Drivers of Handheld Diagnostic Tool Selection
Additional Insights—Strategic Drivers of Handheld Diagnostic Tools
2018 Purchases of Handheld Diagnostic Tools
Handheld Diagnostic Tools Market Performance Index
2018 Purchases of Handheld Diagnostic Tools Among Technicians Who Most Prefer the Top Brands
Top Ownership Brand Shares Over Time—Handheld Diagnostic Tools
Brand Reputation Gap—Handheld Diagnostic Tools
Word Cloud—Handheld Diagnostic Tools
Distribution Channels Over Time—Handheld Diagnostic Tools
Strategic Drivers of Pneumatic/Air Tool Selection
Additional Insights—Strategic Drivers of Pneumatic/Air Tools
2018 Purchases of Pneumatic/Air Tools
Pneumatic/Air Tools Market Performance Index
2018 Purchases of Pneumatic/Air Tools Among Technicians Who Prefer the Top Brands
Top Ownership Brand Shares Over Time—Pneumatic/Air Tools
Brand Reputation Gap—Pneumatic/Air Tools
Word Cloud—Pneumatic/Air Tools
Distribution Channels Over Time—Pneumatic/Air Tools
Strategic Drivers of Tool Storage Device Selection
Additional Insights—Strategic Drivers of Tool Storage Device Selection
2018 Purchases of Tool Storage Devices
Tool Storage Market Performance Index
2018 Purchases of Tool Storage Devices Among Technicians Who Prefer the Top Brands
Top Ownership Brand Shares Over Time—Tool Storage Devices
Brand Reputation Gap—Tool Storage Devices
Word Cloud—Tool Storage Devices
Distribution Channels Over Time—Tool Storage Devices
Shop and Technician Profile
Shop and Technician Profile (continued)
Purchase Decision Process by Auto Tool
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
Popular Topics
This study covers the independent automotive aftermarket vehicle service technicians choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2019.
In total, 430 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 hours per week and physically work on vehicles on at least a weekly basis.
Respondents represent automotive repair shops throughout the United States. Shop types include new-vehicle dealership service departments, franchised auto repair shops, and independent auto repair shops.
Frost & Sullivan has been tracking the automotive repair tool industry through automotive technicians since 2008. When applicable, this research compares data trending as far back as 2008. The following slide displays the total sample sizes of the past collected data. Of notable mention, this research was not conducted in 2010; thus, no historical data are presented for 2010.
Definitions:
Power Tool: Tools powered by a motor.
Hand Tool: A device for doing a particular job that does not use a motor, but is powered solely by the person using it.
Handheld Diagnostic Tool: Reads a vehicle's onboard diagnostic and has reporting capability; specifically, it provides real-time data in addition to a standardized series of diagnostic trouble codes.
Pneumatic or Air Tool: A tool activated by a gas, usually compressed air supplied by a gas compressor.
Tool Storage Device: A tool box, roll cab, cart, or other unit that is used for storing tools.
Quality: Relates to Original Equipment (OE) fit, form, and function—the closer something matches the original part, the higher the perceived quality.
Reliability: Relates to service life; a reliable product is one that is less susceptible to premature failure and has comparatively low warranty claims.
Innovation: Relates to coming up with new ideas or products and making continual improvements.
Author: Anuj Monga
| No Index | No |
|---|---|
| Podcast | No |
| Author | Wallace Lau |
| Industries | Automotive |
| WIP Number | K4B3-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9800-A6,9801-A6 |