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Cloud Drives Digital Transformation in Retail
Cloud Drives Digital Transformation in Retail
Highlights from the 2020 Frost & Sullivan Global Cloud User Survey
17-Mar-2021
Global
Description
In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundation to maintain customer relationships, protect employee health and safety, and maintain a competitive differentiator through innovative, customized products.
The 2020 Frost & Sullivan Global Cloud User Survey looked at how retailers worldwide are approaching digital transformation. Among the findings are:
• Retailers feel generally positive about their digital journeys, with 67% saying they believe they are more digitally advanced than competitors.
• 76% say their technology investments are meeting stakeholder expectations for achieving business goals.
• Multicloud adoption has skyrocked among retailers in the past year, up nearly 50%. Hybrid cloud adoption is up by 19%.
Author: Lynda Stadtmueller
Table of Contents
Cloud Drives Digital Transformation
- An Analysis
Popular Topics
No Index | No |
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Podcast | No |
Author | Lynda Stadtmueller |
Industries | Information Technology |
WIP Number | K604-01-00-00-00 |
Is Prebook | No |
GPS Codes | 9705-C1,9658 |