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Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019
New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive
RELEASE DATE
25-Mar-2020
25-Mar-2020
REGION
Global
Global
Research Code: K4B5-01-00-00-00
SKU: TE03934-GL-MR_24257
$3,000.00
In stock
SKU
TE03934-GL-MR_24257
Description
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Solutions, Customer Experience Management, Cyber Security, Artificial Intelligence, Internet of Things, Blockchain (DLT), and Enterprise Information Management.
Frost & Sullivan aims to:
• Understand the IT-related challenges organizations face today
• Monitor the status of digital transformation
• Assess the current and future use of business communications technologies
• Evaluate factors that drive investments in communications technologies
• Gauge IT and communications trends
• Appraise available IT budgets
• Measure perceptions by CEO versus CIO
• Discover opportunities in different regions and business sizes
One of the largest pain points in the financial services industry is the continued need to serve customers with personalized and intelligent sales, marketing, advice, and service. Eliminating silos and creating a collaborative environment is essential to delivering consistent, efficient, and seamless customer service as well as improving brand loyalty. The latter is crucial for continued success in this increasingly competitive environment. In the near future, this battleground of banking will be its greatest opportunity as well as risk.
Research Benefits
- Identify key business objectives and challenges in this industry
- Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue
- Benchmark with competition and other industry leaders
- Learn new ways to improve customer experience
- Determine successful strategies to develop and retain a best-in-class workforce
- Facilitate your digital transformation journey
Author: Alpa Shah
RESEARCH: INFOGRAPHIC
This infographic presents a brief overview of the research, and highlights the key topics discussed in it.Click image to view it in full size
Table of Contents
Customer Research Objectives
Research Methodology
Benefits of this Analysis for the Financial Services Industry
Survey Methodology
Digital Trends in the Finance, Banking and Insurance Industry—Strategic Imperatives for Growth, Global, 2019 to 2020
State of the Financial Services Industry, Global, 2019 to 2020
Digital Trends in the Finance, Banking and Insurance Industry—End User Preferences and Plans, Global, 2019 to 2021
Digital Trends in the Finance, Banking and Insurance Industry—End User Preferences and Plans, Global, 2019 to 2021 (continued)
Digital Trends in the Finance, Banking and Insurance Industry—Business Objectives, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Business Objectives by Region, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Business Objectives by CEO vs CTO/CIO, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Challenges, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Challenges by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Challenges by Region, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Challenges by CEO vs CIO/CTO, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Drivers, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Drivers by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Drivers by Region, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top IT Drivers by CEO vs CIO/CTO, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Stage of Digital Transformation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Business Processes to be Impacted by Digital Transformation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—How Digital Transformation Success is Being Measured, Global, 2019
Digital Trends in Finance, Banking and Insurance—Phases of Digital Technology Implementation, Global, 2019 to 2021 and Beyond
Digital Trends in Finance, Banking and Insurance Industry—Key Technology Investments, Global 2019 to 2021
Digital Trends in the Finance, Banking and Insurance Industry—IT/Telecom Solutions Used Today, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—IT/Telecom Solutions Investment Plan, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Primary Purchasing Channels, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Primary Purchasing Channels by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Primary Purchasing Channels by Region, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Critical Decision Making Factors, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Solutions at Risk of Being Replaced, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for Solutions to be Replaced, Global 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Security Concerns Regarding IT, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Deployment of Digital Transformation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Deployment of Digital Transformation by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Stage of Digital Transformation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Digital Transformation Plans Among Non-Users, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Development of Digital Transformation Solutions, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Stage of Digital Transformation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Competitive Advantage of Digital Transformation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for IoT Investment, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for IoT Investment by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Concerns Regarding IoT, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for Investment in AI, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for Investment in AI by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Concerns Regarding AI, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for Investment in Blockchain, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Reasons for Investment in Blockchain by Business Size, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Top Concerns Regarding Blockchain, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Annual Revenues, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Company's Revenue Growth, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—IT/Telecom Budget, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Company's Revenue Growth, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Company's Global IT Budget Allocation, Global, 2019
Digital Trends in the Finance, Banking and Insurance Industry—Company's Global IT Budget Allocation by Business Size, Global, 2019
The Last Word—Three Big Predictions
Other Examples of Successful Digital Transformations
Legal Disclaimer
Frost & Sullivan Digital Transformation Framework
Digital Transformation Framework—Digital Ecosystem
Digital Transformation Framework—Business Functions
Digital Transformation Framework—Business Models
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
Popular Topics
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Solutions, Customer Experience Management, Cyber Security, Artificial Intelligence, Internet of Things, Blockchain (DLT), and Enterprise Information Management.
Frost & Sullivan aims to:
• Understand the IT-related challenges organizations face today
• Monitor the status of digital transformation
• Assess the current and future use of business communications technologies
• Evaluate factors that drive investments in communications technologies
• Gauge IT and communications trends
• Appraise available IT budgets
• Measure perceptions by CEO versus CIO
• Discover opportunities in different regions and business sizes
One of the largest pain points in the financial services industry is the continued need to serve customers with personalized and intelligent sales, marketing, advice, and service. Eliminating silos and creating a collaborative environment is essential to delivering consistent, efficient, and seamless customer service as well as improving brand loyalty. The latter is crucial for continued success in this increasingly competitive environment. In the near future, this battleground of banking will be its greatest opportunity as well as risk.--BEGIN PROMO--
Research Benefits
- Identify key business objectives and challenges in this industry
- Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue
- Benchmark with competition and other industry leaders
- Learn new ways to improve customer experience
- Determine successful strategies to develop and retain a best-in-class workforce
- Facilitate your digital transformation journey
Author: Alpa Shah
| No Index | No |
|---|---|
| Podcast | No |
| Author | Alpa Shah |
| Industries | Telecom |
| WIP Number | K4B5-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9705-C1,9AA5-C1,9658,9A3A,9B07-C1 |