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Global RollupContact Center Systems Markets
Global RollupContact Center Systems Markets
Analytics Leads the Way for Growth in a Mature Market
RELEASE DATE
19-Dec-2013
19-Dec-2013
REGION
Global
Global
Research Code: ND82-01-00-00-00
SKU: IT00716-GL-MR_01973
$10,000.00
In stock
SKU
IT00716-GL-MR_01973
Description
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment and region. The study also provides global market shares for each of the product segments, and the total market.
Table of Contents
Market Analysis
- Global Contact Center Systems Market
Popular Topics
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment and region. The study also provides global market shares for each of the product segments, and the total market.
No Index | Yes |
---|---|
Podcast | No |
Author | Ashwin Iyer |
Industries | Information Technology |
WIP Number | ND82-01-00-00-00 |
Is Prebook | No |