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Growth Opportunities in the Global Professional Headset Market, Forecast to 2026
Growth Opportunities in the Global Professional Headset Market, Forecast to 2026
Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales
28-Jul-2020
Latin America
Description
The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018.
Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Despite a challenging 2019, during the past six to nine months, the market leader has been working hard to resolve its outstanding issues with strong signs of recovery toward a growth track in 2020.
Year 2019 was also marked by unprecedented innovation in the professional headset realm, with several product launches in almost all headset categories including models featuring advanced active noise cancelling technologies, improved connectivity, improved form factors, and a growing array of built-in features and capabilities.
In 2019 professional PC USB and UCC headset sales grew by 14.3 percent, reaching $969.4 million in revenue and representing 68.8 percent of total professional headset revenue.
Growth of professional PC USB and UCC headsets was mainly driven by continued growth in the software communications and collaboration market and the increased sales of both advanced Bluetooth UCC headsets and corded UCC headsets.
In 2020, the coronavirus disease 2019 (COVID-19) pandemic and new WFH realities have set unprecedented levels of demand for both cloud software communications and collaboration services and professional headsets across the world.
During the first half of 2020, all major professional headset vendors have taken concrete actions to enhance safety measures at their corresponding facilities, while also ensuring a certain degree of continuity in the supply chain of headsets, given the vital role of these devices for PC communications and collaboration.
In order to keep up with the unprecedented levels of professional headset demand and to remedy the challenges caused by COVID-19 disruptions, leading headset vendors have been diligently working, around the clock, to resolve headset supply problems.
Some of the actions taken by leading professional headset vendors during COVID-19 pandemic to mitigate disruption in the supply chain and help in the provisioning of headsets to WFH individuals include: reconfiguring manufacturing sites and implementing specific safety protocols; working diligently with key suppliers and contract manufacturers to expand production capacity to fulfill backlogs as quickly as possible; prioritizing orders placed by first responders, governments, and healthcare organizations; following World Health Organization (WHO) and Center for Disease Control and Prevention (CDC) directions to safeguard employee health and safety; and strengthening general relationships with channel partners and IT service providers.
As part of this analysis, Frost & Sullivan has identified market drivers, restraints, competitive trends, and growth opportunities in the global professional headset market.
Through extensive primary and secondary research, this analysis provides enterprise communications providers and manufacturers with an in-depth perspective on the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to accelerate their growth and expand their penetration opportunities within the headset marketplace.
Author: Alaa Saayed
RESEARCH: INFOGRAPHIC
This infographic presents a brief overview of the research, and highlights the key topics discussed in it.Click image to view it in full size
Table of Contents
Purpose of this Experiential Study
5 Step Process to Transformational Growth
Strategic Imperatives for Professional Headset Vendors
Scope and Market Definitions
Scope and Market Definitions (continued)
Scope and Market Definitions (continued)
Scope and Market Definitions (continued)
Scope and Market Definitions (continued)
State of the Market
State of the Market (continued)
State of the Market (continued)
State of the Market (continued)
State of the Market (continued)
Market Drivers
Market Restraints
Unit Shipment and Revenue Forecast—Total Professional Headset Forecast
Unit Shipment and Revenue Forecast—Professional PC USB & UCC Headsets versus RJ9 Connectivity-only Headsets
Unit Shipment and Revenue Forecast—Cordless versus Corded Headset Type
Revenue Contribution of Professional Headsets by Product Category
Revenue Contribution of Active Noise Cancelling (ANC) Professional Headsets
Unit Shipment and Revenue Forecast—Headsets in Office versus Contact Center Sales
Revenue Contribution by Region
Percent Revenue by Vendor
Macro to Micro Visioning
Top Predictions for the Global Professional Headset Market
Levers for Growth
Growth Opportunity 1—PC USB & UCC Headsets
Growth Opportunity 2—WFH
Growth Opportunity 3—Advanced Noise Cancellation
Growth Opportunity 4—Bluetooth
Growth Opportunity 5—WAHA
Growth Opportunity 6—Consumer-like Experiences
Growth Opportunity 7—Vertical Focus
Growth Opportunity 8—SaaS
Growth Opportunity 9—Multi-Connectivity
Growth Opportunity 10—OEM Partnerships
Growth Opportunity 11—Rethinking the Supply Chain
Growth Opportunity 12—Generations Y and Z
Growth Opportunity 13—Regional Research and Investigation
Growth Opportunity 14—Continued Education
Growth Opportunity 15—Social Media Marketing
Identifying Your Company’s Growth Zone
Growth Opportunities 1-11—Vision and Strategy
Growth Opportunities 12-15—Brand and Demand
Growth Opportunities Matrix
Growth Strategies for Your Company
Prioritized Opportunities through Implementation
Legal Disclaimer
List of Exhibits
Popular Topics
No Index | No |
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Podcast | No |
Author | Alaa Saayed |
Industries | Telecom |
WIP Number | K49A-01-00-00-00 |
Is Prebook | No |
GPS Codes | 9528-C1,9535-C3,9717-C3,9A59-C1,9705-C1,9A5B-C1,9610,9656,9724 |