Industries

This weeks SPIE defines the elusive configurable systems and flexible processes challenge, along with an analysis of the critical issues at play. The report explains why using a cloud-based business solution model is another way to meet the expectations of todays communications marketplace.

This report reviews the dynamics of the current directory market, and then suggests several strategies that will assist operators to compete in this dynamic new consumer information market.

The research service discusses the managed security services (MSS) market in the Gulf Cooperation Council (GCC) countries. The current market size has been discussed and forecasts have been provided for the total market and for individual countries. The study covers the impact of new technologies such as cloud computing, vitalization, and other key...

Professional cyber security services are value-added security advisory, implementation services, and technical services, such as assessment, benchmarking, design, planning, configuration, and incident response services. Key professional security services segments include security advisory, implementation services, and technical services. This repo...

This report is concerned with the real-time aspects of data collection and purpose-built analysis. And for that, the answer is mediation.

Despite significant challenges, the Internet economy is to remain a growth hotspot in Russia’s economic landscape—that is the easiest but most important conclusion one can make from this year’s press conference related to the results of the annual study of the Russian Internet Economy (2013–2014).

Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyers Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two section...

Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact center services in the EMEA market. The competitive landscape sees a mixed range of service providers, sharing a common goal of achieving greater market penetration. The changing landscape of the modern consumer (digitally connected, social medi...

In this SPIE, we examine an alternative approach of pushing security processing outward to the edge of carrier networks.