Industries

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents outsourcer revenues associated with customer interactions that originate in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automat...

This report examines the dynamics of Internet-enabled commerce, its current state and potential future; and explores options of telecom participation in this burgeoning market. This report will be of interest to telecommunication carriers, retailers and those who provide them technology.

The Asia-Pacific Application Performance Management (APM) market continued to maintain its high growth momentum in 2013, with overall revenues registering $379.9 million, as growing enterprises in the region realized the importance of reliable and high-performing applications in the enterprise business environment. The on-premises APM segment cont...

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

In this SPIE, Stratecast looks at the perceptual shifts that are driving demand for cloud networking. We consider the value of various service models that connect to the cloud. Finally, we evaluate AT&Ts NetBond Servicea comprehensive service that defines network-enabled cloud.

As the smartphone market matures in developed countries, the two most important companies recently outlined their growth strategies. Apple is targeting the high-end smartphone with larger screens and the wearable category with Apple Watch.

The Web Application Firewall (WAF) is an essential security tool for protecting Web applications and Web sites that are of ever-growing importance in todays economy. The WAF market is primarily driven by regulatory requirements for WAF deployment and other mandatory steps to protect Web applications and end user data. However, the WAF market holds...

This research provides insight into the network security service-delivery platforms employed by MSSPs--The number of platforms employed by each MSSP; Ranking of each network security platform; Ranking of each platform vendor; Keys to success for network security platform providers with MSSPs.