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  1. 11 May 2021  |  Latin America  |  Customer Research

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

    $4,950.00
  2. 29 Mar 2012  |  Latin America  |  Customer Research

    Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Markets

    The Evolution of the BPO CRM Industry

    This study examines the trends in the contact center outsourcing services markets in Argentina and Chile and forecasts the market demand. This research analysis provides extensive coverage of the services delivered in each of the local markets and gives coverage of the services provided from these countries to international markets. Drivers and res...

    $3,950.00
  3. 18 Nov 2010  |  Africa  |  Customer Research

    South African Unified Communications Market

    The research service from slides 1 to 148 critically analysed the unified communications market in South Africa. The study provides an overview of the African and South African unified communications markets, industry challenges and market forces, market sizes, pricing and marketing strategies, opportunity analysis, industry best practices and stra...

    $4,950.00
  4. 24 Oct 2008  |  Africa  |  Customer Research

    Update on the South African IP PBX Market

    This research service presents an updated analysis on the South African IP PBX market by critically analysing the following : current status of the South African IP PBX market; IP PBX market drivers ;IP PBX market restraints ;IP PBX industry challenges profile of the market in terms of competitive landscape, revenues, new products available; an u...

    $12,000.00
  5. 07 Oct 2008  |  Africa  |  Customer Research

    Sub-Saharan Africa Software Outsourcing Markets

    This research service aims to provide an overview of the available opportunities in the software outsourcing market and its future prospects in Sub-Saharan Africa. Various reasons for software outsourcing are assessed in order to highlight key strategic focus areas for decision making. The research service also presents the key factors influencing ...

    $4,950.00
  6. 19 Dec 2007  |  Africa  |  Customer Research

    Unified Messaging and Communications Markets in South Africa

    The study provides an overview of the current state of the Unified Communications (UC) market in South Africa. It identifies key market factors, such as challenges, drivers and restraints. The study gives insights to the current technology trends and its impact in the industry. It reveals the competitive landscape, profiles the active market partic...

    $4,950.00
  7. 15 Dec 2005  |  Latin America  |  Customer Research

    Vertical IT & Telecom Spending of Financial Sector in Brazil

    The profile of the Brazilian Financial Sector's spendings is expected to change significantly through 2009. While investments in IP-based solutions tend to shrink the telecom expenses' budget, it is anticipated that the volume of investments will increase considerably, pushed by software development and security.

    $2,450.00
  8. 30 Nov 2005  |  Latin America  |  Customer Research

    Latin America Network Security Markets

    As firewall becomes a widely used technology and startes to reach saturation, and as companies realize that they need further protection than a firewall, adoption of IDS/IPS solutions will increase. In fact, by 2008, revenues for IDS/IPS will be larger than those of firewall.

    $3,950.00