Industries

Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...

After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...

Frost & Sullivan's Top Predictions for the 2021 UCC Market takes a deep look into the convergence of technological, economic, social and other macro trends to provide an over-arching perspective on our expectations for the changing nature of communications and collaboration. These perspectives are validated by the intersection of our supply and dem...

5G represents a fundamental shift in communication network architectures and will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will provide communications service providers (CSPs) a potent combination of network capabilities and flexible ...

25 Feb 2021  |  North America  |  Mega Trends

Business Carrier Ethernet Services Market Update, United States, 2020

Revenue Growth Rates Slowing Down as the Market Matures

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After several years of double-digit growth, business carrier Ethernet growth rates began to slow down in 2015, primarily due to market reaching a state of maturity and increasing pricing pressures. By 2017--2018 revenue growth rates were around mid-single digits and the market was still seeing migration from time-division multiplexing (TDM) private...

12 Feb 2021  |  North America  |  Mega Trends

Wholesale Carrier Ethernet Services Market Update, United States, 2020

Revenue Growth Rates Slowing Down as the Market Matures

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After several years of double digit growth, the US wholesale Carrier Ethernet services market revenues growth rates began to slow down in 2015, primarily due to market maturity and slowing demand from mobile network operators completing 4G rollouts. By 2017-2018 revenue growth rates were around mid single digits and the market was still seeing mig...

05 Feb 2021  |  Latin America  |  Mega Trends

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry

Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys

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Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this ...

21 Jan 2021  |  North America  |  Mega Trends

Growth Opportunities in the North American UCaaS Market

COVID-19 Accelerates Growth, but Success Varies Widely by Provider

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COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...

18 Jan 2021  |  Asia Pacific  |  Mega Trends

Telecoms Industry Insights—Top 10 Carrier Profiles in Asia-Pacific

Ample Opportunities for Telcos in the Consumer and Enterprise Segments to Grow Revenue

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Asia-Pacific (APAC) market trends show significant changes impacting telecommunications service providers. The COVID-19 pandemic is adding pressure on telcos revenues and profit margins, particularly in the consumer segment. In response, they are launching innovative service offerings, including digital solutions for consumers and ICT solutions for...