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22 Apr 2022  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
CPaaS and APIs Will Drive CX Enhancements and Business Process Automation Beyond COVID-19
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
$4,950.00 -
22 Apr 2022  |  Global  |  Customer Research
UCC Investment Priorities for 2022 and Beyond
IT Decision Makers Reveal Investment Plans for the Next Normal
In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...
$4,950.00 -
07 Apr 2022  |  Global  |  
Global Desktop and Cordless Phone Market, Forecast to 2028
2021 Market Size and Market Share Tracker
This strategic analysis is a part of Frost & Sullivan’s continued coverage of the global desktop and cordless market. In this Excel-based deliverable, Frost & Sullivan provides extensive analysis of key business endpoint markets, including time division multiplexing (TDM) desktop phones, internet protocol (IP) desktop phones, digital enhanced co...
$4,950.00 -
18 Mar 2022  |  Global  |  Market Research
Frost Radar™: 5G Network Infrastructure, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines 5G network infrastructure to include the following: • Radio access networks (RAN) • Transport networks • Core networks, which may include one or more edge networks 5G introduces many disruptive technologies, from new chips and devices to new network architectures, that will impact all areas of network infrastru...
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03 Mar 2022  |  Global  |  Customer Research
Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work
The Enduring Importance of the PBX and the PSTN in UCaaS Enablement
The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...
$4,950.00 -
31 Jan 2022  |  Global  |  Mega Trends
Global 5G Network Infrastructure Growth Opportunities
Transformational Growth Enabled by Disruptive Technologies
The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. The 5G network infra...
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20 Jan 2022  |  Global  |  Customer Research
Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain
Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services
Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...
$4,950.00 -
13 Jan 2022  |  Global  |  Mega Trends
Growth Opportunities in UC Endpoint OPEX Models
OPEX Models Aim to Disrupt Device Acquisition in the UC Market
Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...
$2,450.00 -
07 Jan 2022  |  Global  |  Mega Trends
Hybrid Work Compels Businesses to Drive Equitable Meetings
Technologies that Support Engagement and Interactivity Gain Prominence
The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...
$2,450.00 -
24 Dec 2021  |  Europe  |  Mega Trends
State of the European Video Conferencing Devices Market, Forecast to 2026
A Video-first Strategy is Imperative to Thrive in Hybrid Work
Hybrid work is here to stay, and the workplace is rapidly changing. As the pandemic has influenced people's attitudes toward hybrid work to varying degrees, the percentage of people who will return to the workplace is in flux. As a result, there is a greater need to recognize employee preferences for hybrid working and accommodate multiple user-pro...
$4,950.00