Industries

Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

Vehicle leasing presents a solution for a growing number of challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. Businesses need to focus on their core products and services and, therefore, outsource support activities related to mobility, ranging from fleet purchasing to remark...

This research presents an assessment of the current status of and future prospects for the Brazilian personal protective equipment (PPE) market. Frost & Sullivan values the Brazilian PPE market at $1,963.6 million in 2021 and projects it will increase at a compound annual growth rate (CAGR) of 4.7% from 2021 to 2026. Protective clothing, foot prote...

The Indian water and wastewater treatment market is growing and gaining widespread attention. The World Bank commented that India could comfortably achieve 7.5% gross domestic product (GDP) growth every year, but not 8.0% unless it implements effective water management strategies. Government agencies are implementing regulatory and funding mechanis...

This research service analyzes and provides growth forecasts for 2030 for the LATAM hybrid and electric vehicles market (PHEVs, HEVs, and BEVs). By 2030, the commercialization of approximately 1 million electrified vehicles is expected in LATAM, and the total electrified vehicles in operation will be about 5.4 million. Analyzing 2030 sales by techn...

In the Indian commercial electric 3-wheeler (e3W) space, original equipment manufacturers (OEMs) are focusing on exports to sustain business and continuously exploring new markets to penetrate and mitigate losses in the domestic market. Electric L5 3Ws are currently in high demand in nations such as the United Kingdom, Greece, France, Sub-Saharan A...

The research study provides a detailed overview of India’s electric two-wheeler (E2W) industry, covering current and upcoming market trends, relevant government regulations, charging infrastructure, key OEM profiles and their growth strategies, and a snapshot of product sales. It provides industry annual sales projections to 2026 based on forecas...

This study presents an assessment of the plastics industry in MEASA in 2021 and evaluates its future prospects. The current size of the plastics industry in the region is assessed by factors such as end-use sector growth, substitution potential, political, socioeconomic, regulatory, environmental, raw material trends, and technology adoption. These...

31 Jan 2022  |  Latin America  |  Market Research

Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. As enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator, this field is gaining more attention and greater investment priority. CX outsourcing services are becoming much more tech-intensive as emerging tools cre...