Industries

This study assesses the overall two-wheeler (2W) market in the United Kingdom, comprising both internal combustion engine (ICE) and electric motorcycles. The objective of this study is to look at factors that are transforming the 2W space and how the UK market is positioning itself to transition toward electric solutions. The study moves from a ...

This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

07 Oct 2021  |  Europe  |  Market Research

Frost Radar™: European Managed SD-WAN Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The European managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Compared to other regions of the global managed SD-WAN services market, Europe ranks second, just behind North America. SD-WAN deployments have been increasing during the last 2 to 3 years in Europe, showing a prefer...

04 Oct 2021  |  Europe  |  Mega Trends

Global Probiotic Ingredients in Human Nutrition Growth Opportunities

Future Growth Potential Due to Consumer Cognizance and New Product Development

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This research service analyzes the global probiotic ingredients market, covering North America, Europe, Asia-Pacific (APAC), and Rest of World. Global and regional trends are detailed in the study, and it focuses on probiotic ingredients used across end applications, such as functional food & beverages, dietary supplements, pharmaceutical, others (...

Despite having disrupted most markets in terms of sales and profitability, the pandemic has ignited the minds for building a safer and convenient environment. Making the best of the situation is the connected automotive industry with trending use-cases that build the new normal across consumers. Adapting to the newer form of travel, Frost and Sulli...

As more digitally native customers look to purchase a vehicle, industry players are ramping up digital enhancements in the customer journey relating to the purchase of new and used cars or in aftersales services. COVID-19-induced social distancing norms are changing business as usual, acting as an accelerator for more dealerships, OEMs, and traders...

10 Aug 2021  |  Europe  |  Mega Trends

Germany Light Vehicle Leasing Growth Opportunities

Future Growth Potential Enhanced by Investment in Digital Infrastructure and Flexible Leasing Options

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Companies view vehicle leasing as a solution to the growing number of challenges they face in their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses focus on their core products or services and seek to outsource support activities. Mobility is a si...