Industries

27 Oct 2021  |  South Asia, Middle East & North Africa  |  Market Research

Frost Radar™ for Economic Development: Middle East, 2021

United Arab Emirates, Saudi Arabia, and Qatar Emerge as the Leaders in the Middle East

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Key Issues Addressed

The Frost Radar™ for Economic Development determines a region's future growth and development potential by the region’s ability to enhance its citizens’ quality of life. This report explores the Middle East’s key strengths and weaknesses through country-level assessments of growth and innovation initiatives, benchmarking each country on the...

27 Oct 2021  |  Global  |  Market Research

Frost Radar™ for Economic Development: Global, 2021

Germany, Norway, and the United Kingdom Emerge as Global Leaders

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Key Issues Addressed

The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance the quality of life for its citizens. This report explores key strengths and weaknesses of the global economy through country-level assessments of growth and innovation initiatives and benchmarks each country ...

27 Oct 2021  |  North America  |  Market Research

Frost Radar™ for Economic Development: Americas, 2021

Canada, United States, and Chile Emerge as the American Leaders

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Key Issues Addressed

The Frost Radar for Economic Development determines a region's future growth and development potential measured by its ability to enhance the quality of life (QOL) for its citizens. This report explores the Americas' key strengths and weaknesses through country-level assessments of growth and innovation initiatives and then benchmarks each country ...

Healthcare providers are accelerating digitization strategies due to the COVID-19 pandemic. The most successful providers leverage cloud computing to meet business agility, cost savings, innovation, data storage, security, and privacy goals. Frost & Sullivan conducted the 2020 Global Cloud User Survey between August and September 2020 in North A...

26 Oct 2021  |  Global  |  Market Research

Frost Radar™: Industrial Cybersecurity, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The need for industrial cybersecurity is the result of 2 significant trends: increasing connectivity of all assets and digital transformation initiatives. Information technology (IT) and operational technology (OT) convergence is good but it has its risks because of substandard security frameworks. Connectivity exposes organizations and infrastruct...

25 Oct 2021  |  Global  |  Market Research

Frost Radar™: Global Managed Cloud Services Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Cloud has become an essential foundation for business growth. For enterprises around the world, cloud has unlocked cost efficiencies and increased speed-to-market while providing access to new technologies such as analytics, blockchain and AI. During COVID, businesses accelerated their cloud strategies to gain greater flexibility and agility in dig...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

21 Oct 2021  |  Asia Pacific  |  Market Research

Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant...

14 Oct 2021  |  Global  |  Market Research

Frost Radar™: Greater China Distributed Denial-of-Service (DDoS) Solutions Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Distributed Denial-of-service (DDoS) solutions are appliance-based or cloud-based solutions that can detect and mitigate a broad spectrum of DDoS attacks with high accuracy, ensuring network and business services availability and continuity. Nowadays, a customer's digital experience is pivotal to a company's success. The COVID-19 pandemic has ac...