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  1. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026

    Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades

    The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

    $2,450.00
  2. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Demand for Superior Customer Experience Driving Thai Contact Center Applications Market, Forecast to 2026

    Growing Focus on Efficiency and Lower Costs to Boost Investments

    Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...

    $2,450.00
  3. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Southeast Asia Smart Street Lighting Market Calls for Convergence of Illumination and Information Technologies, 2020

    Data Monetization in the Street Lighting Market Propel Collaboration Among Strategic Industry Participants

    Upgrading public street lights to LED lights have resulted in energy savings. However, connected or smart street lights can achieve better energy efficiency and promote other applications, such as security, Wi-Fi, and data. Networked, adaptive street lighting solutions have emerged as a leading smart city application. Although replacing existing st...

    $4,950.00
  4. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Technology Upgradation and Cloud Migration Driving Indian Contact Center Applications Market, Forecast to 2026

    Growing Adoption of Knowledge Management Tools and RPA to Enhance Operational Efficiency

    The Indian contact center applications market generated revenue growth of 8.2%, with market revenue of $78.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 5...

    $2,450.00
  5. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Demand for Superior Customer Experience Accelerating Indonesian Contact Center Applications Market, Forecast to 2026

    Growing Focus on Efficiency and Cost Optimisation Attracts Investments

    The Indonesian contact center applications market generated revenue growth of 3.3%, with market revenue of $15.4 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) ...

    $2,450.00
  6. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026

    Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities

    Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...

    $2,450.00
  7. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026

    Growth Potential Enhanced by Increased Adoption of Omnichannel Applications

    Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....

    $2,450.00
  8. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026

    Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics

    The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

    $2,450.00
  9. 23 Nov 2020  |  Asia Pacific  |  Mega Trends

    Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026

    Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality

    New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

    $2,450.00
  10. 20 Nov 2020  |  Asia Pacific  |  Mega Trends

    Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024

    Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption

    The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segment’s rapid growth will see it achieve parity with the former around the end of the forecast period. On-pr...

    $3,950.00