Industries

This edition of the Energy & Power Systems (EPS) TOE features deployment of polymer-based gas separation membranes useful for a wide range of applications, use of highly efficient hydrogen compression and purification systems that can replace expensive membrane separation processes for hydrogen separation and recovery. The TOE also provides insight...

Self-health monitoring products and technologies boost consumer awareness of their health and help them to monitor it, avail timely medical help, and lead a high-quality life. Tools such as wearables, body patches, smartphone applications, lateral flow assays, and other peripheral devices are used to diagnose acute conditions, help patients reach t...

16 Dec 2021  |  Global  |  Mega Trends

Global Air Cargo Growth Opportunities

Increased Focus on Digitalization, Sustainable Operations, and Building Resilient Supply Chains will be the Key to Enhancing Future Growth Potentia

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Key Issues Addressed

This study analyzes the impact of the COVID-19 pandemic on the air cargo industry. It also examines the growth in air cargo between 2020 and 2022 and identifies the trends driving this growth. The impact of past crises on global trade has also been presented. The study also highlights the leading stakeholders in the industry, such as carriers, air ...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

The ongoing, albeit intermittent, transition to renewable energy sources has made it apparent that new methods of electric energy storage are required to balance energy supply and demand. The widespread adoption of electric vehicles spurs the need for more cost-effective energy storage solutions. At the same time, rising climate change awareness pu...

With the increasing adoption of advanced driver assistance systems (ADAS) and autonomous driving, there has been a corresponding increase in the need for sensors used in such applications. This study examines the use of light detection and ranging (LiDAR) sensors in the automotive industry. The LiDAR is a sensing system that will become an integral...

Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

15 Dec 2021  |  Global  |  Mega Trends

Growth Opportunities in the Global Wind Services Market

Increasing Adoption of Digital Technologies and Technological Innovations to Drive the Global Wind Services Market

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Key Issues Addressed

Continued concerns over increasing carbon emissions and the need to mitigate climate change have forced governments to accelerate investments in renewable energy. Wind and solar energy, in particular, are expected to play a crucial role in the global race toward decarbonization. Over the last ten years, wind energy capacity additions have gained mo...