Industries

This research service covers the Andean wind turbine market, providing recent developments in this nascent market. The Andean region shows attractive opportunities for investment in high and low winds, especially because of the increasing energy needs of Colombia, Peru, and Ecuador, where isolated markets abound. Isolated markets will boost distrib...

The Latin American defence market is an attractive market for the defence suppliers during the forecast period (20122021). Stable market revenue is mainly driven by the strong need to replace legacy defence platforms. On the other hand, defence procurement projects offer the Latin American countries the opportunity to not only increase security bu...

Latin American contact centers are supported by premises-based contact center applications; nevertheless, hosted services are emerging as an alternative solution. These services are owned and operated by third-party providers. This market insight analyzes the current hosted contact center applications market in Latin America. It examines key main d...

This study aims at providing an overview of the Brazilian retail market, focusing on IT providers standpoint. It outlines the main retail market drivers and restraints as well as provides an overview of the main technologies deployed in this industry. Moreover, this market insight analyzes IT vendor offerings for the retail market by providing key...

The use of social media to improve customer service is growing in Latin America. Indeed, both international and Latin American companies are extending their social media strategies. Today, many Latin American companies are setting the bar in social media best practices, receiving international recognition and accolades. This Market Insight research...

The contact center outsourcing services market witnessed growth in revenue and workstations in Argentina and Chile during 2011 and 2012. The economic downturn in Europe and United States slowed demand from existing customers abroad, especially for companies with offshore campaigns and telemarketing operations to Spain. This research service examine...

This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...

The shelf-life food additives market is growing in Brazil, especially led by an increase in the demand for convenience foods. Currently, hindered phenols are the predominant additives in volume, followed by natural extracts segments. New healthy trends and consumers awareness regarding health issues is expected to increase, decreasing synthetic add...

The Colombian and Peruvian contact center markets witnessed strong development in 2012. Despite growth slightly decelerating from 2011, positive investment atmosphere surrounding the Colombian and Peruvian market when looking to the future persists. The key driver for this increase is the expected organic growth of major companies within the in...