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09 Dec 2021  |  Global  |  Market Research
Frost Radar™: Global Commercial Avionics Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
With the COVID-19 pandemic severely hampering demand for air travel, the global aircraft utilization rate has declined steeply. This utilization rate is highest for narrow-body aircraft followed by regional jets, wide-body aircraft, and turboprop aircraft, which signifies that air travel demand for short-haul routes is higher than for long-haul rou...
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
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06 Dec 2021  |  North America  |  Customer Research
The Changing State of Retail Customer Care
Growth Opportunities Rise in the Dynamic North American Retail Market
The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...
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03 Dec 2021  |  North America  |  Market Research
Frost Radar™: North American UCaaS Market
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robu...
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03 Dec 2021  |  Europe  |  Customer Research
2021 Europe SD-WAN End-user Survey Analysis
European Businesses are Rapidly Deploying SD-WAN due to Benefits such as Optimized IT Resources and Improved Business Productivity
In this report, Frost & Sullivan has presented the key findings of it survey conducted among European enterprises on their preferences for SD-WAN. A survey was conducted among the IT/ Network decision makers across various verticals such as financial services, healthcare, retail, government, technology and manufacturing in the European market. The ...
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30 Nov 2021  |  Global  |  Market Research
Frost Radar™: Digital Platforms for Electric Utility and Energy Retail Customer Care and Engagement, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The energy industry is among the world’s most dynamic and in need of change. Power distribution companies and power retailers are a fundamental piece of the energy transition as they enable further demand in electrification, decentralized renewable energy integration, and greenhouse gas reductions while helping customers become more energy effici...
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23 Nov 2021  |  North America  |  Market Research
Frost Radar™: US Long-haul Autonomous Trucking Technology Companies, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The trucking industry is plagued by driver shortages, higher vehicle prices, fuel price volatility, safety concerns, and performance limitations amid rapidly transforming freight handling, stocking, and distribution practices. Autonomous driving technologies would help to address some of these challenges by providing a cost-effective and safe m...
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23 Nov 2021  |  Europe  |  Market Research
Frost Radar™: European Manufacturers of Hydrogen Fuel Tanks for Commercial Vehicles, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Hydrogen is emerging as an energy carrier to better manage and store excess electricity generated through sustainable solar and wind systems. The development of hydrogen fuel cells for mobility applications is gaining traction, and with the various public and private sector initiatives to propel hydrogen mobility come immense growth opportunities f...
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23 Nov 2021  |  North America  |  Market Research
Frost Radar™: Global Indoor Air Quality Systems, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global indoor air quality systems market is fragmented, with a healthy mix of traditional HVAC service providers, air purifier manufacturers, and start-ups offering air quality monitoring and air purification solutions. Companies have distinguished their products and services by developing next-generation technologies to tackle the impact of po...
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19 Nov 2021  |  North America  |  Market Research
Frost Radar™: North American Managed SD-WAN Services Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The North American managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Across industries, businesses are embracing these services as an integral part of their WAN transformation strategy, largely to gain cost and operational efficiencies. In 2020, market revenues exceeded $2 billion,...
$4,950.00