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18 Aug 2021  |  Latin America  |  Market Research
Frost Radar™: Latin American Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...
$4,950.00 -
18 Jun 2021  |  Latin America  |  Market Research
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic disrupted the world in 2020 and affected the unified communications as a service (UCaaS) market and the overall collaboration landscape. While the tremendous economic downturn and the loss of millions of jobs (potential users) in Latin America and the Caribbean (CALA) had a negative impact on the markets, the demand for remote...
$4,950.00 -
09 Feb 2021  |  Latin America  |  Market Research
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectivel...
$4,950.00 -
09 Feb 2021  |  Latin America  |  Market Research
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...
$4,950.00 -
27 Jan 2021  |  Latin America  |  Market Research
Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market
COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services
This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...
$4,950.00 -
30 Dec 2015  |  Latin America  |  Market Research
The Many Faces of IoT—Smart Grids
Smart Grids Foster Interesting Opportunities for ICT Participants to Move Beyond Connectivity
This Market Insight examines the smart grids market in South America. It provides a market share breakdown, an analysis of key market drivers and restraints, and revenue and unit shipment forecasts by region for the smart electricity meter market. It also explores the major trends and impacts for service providers regarding the Internet of Things (...
$1,500.00 -
28 Dec 2015  |  Latin America  |  Market Research
eHealth Initiatives Across Latin America (LATAM)
Impact and Future Direction of eHealth
While some governments in Latin America (LATAM) struggle to provide adequate basic medical supplies, others aspire to establish healthcare infrastructure that meets international standards and drives improvements in healthcare services through evidence-based medicine. In either case, healthcare information technology (healthcare IT) plays a key rol...
$1,500.00 -
12 Nov 2015  |  Latin America  |  Market Research
Analysis of Smart City Opportunities in Latin America
Case Studies Indicate the Concept is Slowly Gaining Traction in the Region
While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...
$1,500.00 -
30 Oct 2015  |  Latin America  |  Market Research
Latin American Contact Center Systems Market 2015
Analytics, Workforce Management, and Quality Monitoring will Leverage Market Growth by 2020
This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market f...
$4,950.00 -
07 Sep 2015  |  Latin America  |  Market Research
Brazilian Digital Signage Services Market
Advertising Investment in Digital Out-of-Home Media Drives Digital Signage Adoption in the Country
This research service presents Frost & Sullivans analysis of the current ecosystem of the Brazilian digital signage services market. It comments on the emerging trends and it presents case studies for different digital signage service initiatives. Primary research was conducted and secondary research includes the Frost & Sullivan online database, ...
$1,500.00