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11 May 2021  |  Latin America  |  Customer Research
Latin-America Cloud User Survey, 2020
Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic
Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...
$4,950.00 -
19 Feb 2020  |  Latin America  |  Customer Research
End-User Priorities in Communications and Collaboration Investments, 2019
Adoption of Advanced UCC Tools is Rising as Businesses Pursue Digital Transformation and Address Shifting Workforce Requirements
The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...
$4,950.00 -
08 Apr 2019  |  Latin America  |  Customer Research
Provider CIO and IT Executive Views on the Healthcare Information Technology Market in Brazil
Leading Growth Opportunities Include Enterprise Content Management, Clinical Decision Support Systems, and Telehealth
Adoption of healthcare information technology (IT) in Brazil has been increasing at a moderate pace, with good possibilities ahead as the country moves to more solid economic ground. Brazil presents great opportunities for growth in the near future, based on four major pillars: • Huge healthcare infrastructure • Potential gross domestic produ...
$4,950.00 -
04 Oct 2016  |  Latin America  |  Customer Research
Navigating an Era of Digital Transformation in Asia Pacific
A Customer Perspective
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
$3,000.00 -
29 Sep 2016  |  Latin America  |  Customer Research
Navigating an Era of Digital Transformation in Latin America
A Customer Perspective
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
$3,000.00 -
20 Jan 2015  |  Latin America  |  Customer Research
The Future of Unified Communications in Latin America
An End-user Perspective
The overall research objective is to measure current use and future decision making behavior toward information technology (IT) within Latin America, covering the manufacturing, education, financial, government, healthcare, and retail verticals. IT decision makers value integrated solutions, although they are more likely to get them from several ve...
$2,450.00 -
12 Dec 2014  |  South Asia, Middle East & North Africa  |  Customer Research
Tenth Annual Indian Logistics Industry Benchmarking Study
LSPs Fall below End-user Expectations for Key Performance Metrics
This study provides a benchmarking analysis for Indian logistics service providers (LSP) across 6 key industries using key performance criteria. The study provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. ...
$10,000.00 -
30 Apr 2014  |  South Asia, Middle East & North Africa  |  Customer Research
Logistics Spend, Outsourcing, and Technology Usage Trends in India
Inability to Reduce Logistics Cost Despite Outsourcing is Top Challenge for End Users
The service provides detailed insights into the logistics expenditure, outsourcing practices, and technology usage trends within 5 key industry sectors in India. Insights into function-wise outsourcing, reasons for outsourcing, criteria for service provider selection, contract periods, and major logistic challenges are also provided. The analysis h...
$3,950.00 -
27 Feb 2014  |  South Asia, Middle East & North Africa  |  Customer Research
Ninth Annual Indian Logistics Industry Benchmarking Study
LSPs Fail to Match End-user Expectations for Key Performance Metrics
This study provides a benchmarking analysis for Indian logistics service providers (LSPs) across 5 key industry sectors using key performance criteria. It also provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user revi...
$10,000.00 -
29 Mar 2012  |  Latin America  |  Customer Research
Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Markets
The Evolution of the BPO CRM Industry
This study examines the trends in the contact center outsourcing services markets in Argentina and Chile and forecasts the market demand. This research analysis provides extensive coverage of the services delivered in each of the local markets and gives coverage of the services provided from these countries to international markets. Drivers and res...
$3,950.00