Industries

Readers of the Lab Manager Magazine were invited to participate in an online survey in September 2014. To qualify for survey participation, readers were required to play a role in their laboratory’s purchasing process, be familiar with their laboratories’ product budgets, and represent a laboratory that either uses or plans to use products in o...

This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

Strong economic growth supported by resilient domestic demand, growth in exports, accommodative government policies, and improved investor confidence is expected for the Emerging Asia Pacific economies in H1 2015.

This study provides a benchmarking analysis for Indian logistics service providers (LSP) across 6 key industries using key performance criteria. The study provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. ...

Healthcare delivery and accessibility are critical to the economic development of a country. Using key indicators reflective of the healthcare scenario in a country and comparing them with government expenditure has demonstrated that some countries have improved healthcare conditions despite minimal spending. Innovation in service delivery is key t...

Economic growth in the emerging APAC regions will be resilient through H2 2014 and the beginning of 2015. While favourable financial conditions, improving labour market conditions, and broadly accommodative policies will support domestic demand growth, global economic recovery and a stronger-than-expected recovery of the US economy will help boost ...

Emerging European economies are gradually registering a positive economic growth, stemming from a sensible monetary policy from the European Central Bank. However, the reliance of the Ukrainian and Turkish economies on external financing, as a result of the ongoing critical period in these countries, has remained a major area of concern in 2014.

Strong GDP growth supported by resilient domestic demand, prudent fiscal policies, and improved business sentiments is expected for the North American countries in Q1 2015, regardless of the slowdown and uncertainty in the global economy

The growth outlook for the emerging APAC region for H2 2014 remains strong despite weaker growth in Q1 2014. Growth in the region picked up in Q2 2014, primarily driven by stronger export demand from the advanced economies and improved financial conditions that helped strengthen the domestic demand. While relatively low interest rates in the region...