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31 Aug 2021  |  Asia Pacific  |  Customer Research
Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific
Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employe...
$4,950.00 -
31 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Banking Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...
$4,950.00 -
28 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Telecommunications Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...
$4,950.00 -
07 May 2021  |  Asia Pacific  |  Customer Research
Customer Experience Management Study—Malaysian Banking Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...
$4,950.00 -
22 Apr 2020  |  Asia Pacific  |  Economic and Databases
Asia-Pacific Economic Tracker—Insights and Trends, H1 2020
COVID-19 Outbreak to Weigh Severely on Demand
Economies in Asia-Pacific are likely to experience sluggish growth in 2020 on account of the unexpected ramifications of the COVID-19 outbreak. Regional growth is likely to remain stunted in H1 2020 due to the outbreak, but expected to pick up in H2 2020 as the lockdowns and travel bans are expected to be lifted. Key economies like Australia and ...
$1,500.00 -
12 Nov 2019  |  Asia Pacific  |  Customer Research
End User Priorities in Digital Transformation, Asia-Pacific, 2019
Gain an Understanding of Top Corporate Objectives & Critical Success Factors
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custom...
$4,950.00 -
17 Sep 2019  |  Asia Pacific  |  Economic and Databases
Asia-Pacific Economic Tracker—Insights and Trends, H2 2019
Weak External Sector Performance Restraining Growth
The economic growth in the Asia-Pacific region experienced a slowdown due to increasing global trade tensions in the second quarter of 2019. Key economies in the region such as China, India, and Thailand have experienced slower than anticipated growth rates, in line with global economic slowdown. In H2 2019, inflationary pressure in the region rema...
$1,500.00 -
12 Feb 2019  |  Asia Pacific  |  Economic and Databases
Asia-Pacific Economic Tracker—Insights and Trends, H1 2018
Uneven Economic Growth; Countries Navigate Trade Policy Uncertainties
Economic growth in the Asia-Pacific region slumped from 5.2% in Q4 2017 to 5.0% in Q1 2018, as the escalation of the trade war between China and the United States had repercussions for global trade growth. China’s growth is likely to slump further from the 6.2% registered in Q2 2018, as manufacturing output started declining in Q2 2018. Australia...
$1,500.00 -
12 Feb 2019  |  Asia Pacific  |  Economic and Databases
Asia-Pacific Economic Tracker—Insights and Trends, H2 2018
Slump in Manufacturing Output Restraining Growth
In Q3 2018, regional growth in the Asia-Pacific region remained stagnated at 4.6% with growth expected to remain low during the forecast period. In Australia, GDP growth increased from 2.4% in 2017 to 2.9% in 2018, largely due to increase in business investment and private consumption. Sri Lanka is expected to register 2.9% in Q3 2018, slower than ...
$1,500.00 -
14 Nov 2017  |  Asia Pacific  |  Economic and Databases
BRICS Economic Tracker—Insights and Trends Quarter 4, 2017
Slow Economic Growth Sustained by Growing Exports Demand
Brazil, Russia, India, China and South Africa (BRICS) are expected to witness positive growth in Q4 2017. Public spending is anticipated to pick up in 2017. For 2017, Brazil and Russia are expected to register positive growth rates of 0.17% and 0.43% respectively, thereby recovering from the decline in 2016. Rebounding export has been the key drive...
$1,500.00