Cloud Computing

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

03 Dec 2021  |  North America  |  Market Research

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robu...

The COVID-19 pandemic has revitalized the importance of resilient and future-ready water and wastewater infrastructure. Municipalities and industries across the globe have begun adopting net-zero, decarbonization, and circularity goals to become sustainable, resilient, and future ready. IoT-based solutions have become a vital cog in helping end use...

09 Nov 2021  |  Asia Pacific  |  Mega Trends

Australian Data Center Colocation Services Growth Opportunities

Hyperscale Demand to Drive the Growth Pipeline for Data Center Colocation

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Australia is one of the key data center colocation service markets in the Asia-Pacific region. Driven by the accelerated deployment of digital transformation initiatives, government support, the growing requirement to process enterprise data, and the adoption of disruptive technologies, the demand for data center services is expected to continu...

28 Oct 2021  |  North America  |  Mega Trends

Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027

The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales

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The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...

14 Oct 2021  |  North America  |  Mega Trends

US Healthcare Cybersecurity Growth Opportunities

Increased Adoption by End Users and a Growing Number of New Entrants Catalyzing Transformational Growth

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The research service will provide an overview of the US healthcare cybersecurity market from 2021 to 2026. Healthcare cybersecurity includes those systems, applications, and IT-enabled services that assess third-party vendor risks, safeguard data networks, privatize cloud-based access management, and ensure the state-of-the-art security of all IT s...

06 Oct 2021  |  North America  |  Mega Trends

US DoD C4ISR Growth Opportunities

The Shift to Multi-domain Operations will Open Up More Opportunities for Commercial Product Manufacturers

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This Frost & Sullivan research service focuses on US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. The study also analyzes research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and other services. Contract...

04 Oct 2021  |  North America  |  Mega Trends

Global Waste Recycling and Circular Economy Outlook, 2021

The Increasing Adoption of Smart Technologies Will Boost Decarbonization and the Digital Sustainability of Supply Chains

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2021 is defined by a continued market reaction to the COVID-19 pandemic, implying that recycling facilities are still adjusting to market fluctuations. Digitalization and decarbonization will gain momentum and companies will strive to achieve sustainability goals and will continue to focus on innovative technologies. The market is pushing for a ...

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...