Cloud Computing

After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...

11 Mar 2021  |  Global

State of the Global Video Conferencing Devices Market, Forecast to 2025

Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

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The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...

Agents are the front lines in handling customer emotions. Often when customers call, they have already exhausted poorly designed self-service options and are in a state of frustration by the time the agent takes the call. The COVID-19 pandemic has accelerated the need for work-at-home agent (WAHA) models and self-service to assist with rising call ...

04 Feb 2021  |  Global

Integration of Connected Farming Solutions is Driving Telematics Adoption in the Agricultural Machinery Sector

Small and Large Farmers are Able to Implement Telematics with Government-Subsidized Machinery and OEM Offerings

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Connectivity solutions in farm equipment are gaining significance due to implementation-related benefits. Cost savings from vehicle maintenance, the proactive detection of potential failures in operations, theft protection, location services, implement control and automation, and performance tracking are some of the key elements of connectivity sol...

02 Feb 2021  |  Global

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

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The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

Sustainable living, green environment, zero waste goals, zero carbon emissions, and circular economy are gradually becoming key themes in the agendas of governments and private organizations the world over. As economies progressed with rapid industrialization, globalization, technological innovations, better standards of living and improved consume...

25 Jan 2021  |  Global

Future of User Interfaces Shaping New Consumer Experiences

Augmented Reality, Virtual Reality, and Biometrics Represent Key Growth Opportunities

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User Interface technologies have moved beyond the concept of simply representing machines to their users to enabling sophisticated and personalized interaction. The COVID-19 pandemic has accelerated their use in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. This report aims to help compa...

22 Jan 2021  |  Global

Digital Industrial and Energy Guidebook

Future Growth Opportunities and the 2020 Class of Top 50 Supplier Best Practitioners

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The world is facing unrelenting swings that are causing severe uncertainties, volatility, and complexity. As organizations look to cut operational costs and preserve their bottom line, digital transformation is a much sought after aspect to sustain performance. Frost & Sullivan has identified that the digital journey for customers is not a case of ...

11 Jan 2021  |  Global

Vendors Offer New Digitized Solutions to Drive the Global Airport Security Market

Visionary Perspectives on Growth Potential Adjusted in Response to COVID-19 and Emerging Security Risks

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Key Issues Addressed

As global air passenger volume grows, enhanced airport security becomes more critical than ever. The airport security landscape is continuously evolving, creating challenges for airport operators and solution providers. The first step to mitigate a threat is to identify it, followed by deploying operational policies and technologies to minimize it....