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15 Dec 2021 | Asia Pacific | Tracker

APAC Contact Center Applications Tracker, 2021

Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

$15,000.00
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26 Dec 2012 | Asia Pacific | Economic and Databases

Opportunities for Cloud Computing for the Media and Entertainment Industry in India

This insight presents an overview of cloud-based solutions for the media and entertainment vertical and the challenges in adoption. It also discusses the various applications that are relevant in the market today and lists some of the vendors who offer solutions for the same.

$1,500.00
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