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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 08 Aug 2017  |  North America  |  Market Research

    US Digital Consumer and Home Automation Market Transformation, Forecast to 2023

    Growth Opportunities in Digital Consumer and Home Automation with Evolving End-user and Competitive Dynamics

    The digital consumer concept continues to evolve as new products, services, and solutions make their way to the home. At present, the notion of a digital consumer largely revolves around individuals that leverage the Internet for productivity, entertainment, and communication. Going forward, however, consumers are expected to leverage the power of ...

    $3,000.00
  2. 05 May 2017  |  North America  |  Market Research

    Emerging Use Cases for Communications Platforms as a Service

    A Diverse Set of Solutions Create New Customer Benefits

    Communications platforms as a service (CPaaS) solutions are coming to market to fill an important gap in business communications. CPaaS services offer an alternative for businesses seeking to leverage the latest in communication tools without significant investments in premises-based infrastructure or long-term telecom carrier agreements. This mark...

    $1,500.00
  3. 05 May 2017  |  North America  |  Market Research

    Growth Opportunities for Service Providers in the Internet of Things (IoT)

    As the Industry Evolves from Device Connectivity to Predictive Computing, Service Providers will Find Growth Opportunities in Vertical Markets and Hor

    IoT is already having a major impact on businesses, governments, and consumers. Advancements in connectivity will increasingly enable solutions to integrate with enterprise management solutions and help businesses improve efficiency and increase productivity. To survive in this rapidly changing environment, companies must define their digital strat...

    $3,000.00
  4. 12 Apr 2017  |  North America  |  Market Research

    Global Satellite Transponder Market, Forecast to 2023

    High-Bandwidth Coverage Continues to Expand and Drive New Growth Opportunities

    The satellite transponder market is projected to grow at a modest but steady compound annual growth rate (CAGR) of 2.9% from 2016 to 2023. Most new growth in the satellite transponder market is expected to come from new high bandwidth, Ka-Band, and Ku-Band transponder/bandwidth leasing. Growth areas such as in-flight communications, maritime commu...

    $4,950.00
  5. 05 Apr 2017  |  Latin America  |  Market Research

    B2B Niche Segments of the Brazilian Telecommunications Service Providers Market, 2017

    Data Communications and Broadband Providers Struggle to Stand Out in a Nearly Saturated Scenario Using Distinctive Strategies and Business Models to Unleash New Value Propositions in the Corporate Segment

    Frost & Sullivan predicts that niche participants will assume an important role in the data communications and broadband markets in the upcoming years, whether providing services and connectivity with their own network or by unbundling incumbents’ networks. A noteworthy increase in the number of market participants—licenses grew 16% in 2016 in ...

    $1,500.00
  6. 03 Feb 2017  |  Latin America  |  Market Research

    The State of Technology in the Brazilian Government Sector, Forecast to 2022

    Digital Transformation of the Public Sector to Propel Local Opportunities for Telcos with Cloud, Data Centers, and Managed Security Services Growing Fastest

    This document outlines Frost & Sullivan's syndicated research findings on digital transformation spend and emerging trends across the government sector in Brazil. As a result of the global economic crisis, governments have shifted the focus of their information and communication technologies (ICT) budgets and spend onto projects that do not require...

    $1,500.00
  7. 09 Dec 2016  |  Latin America  |  Market Research

    Big Data Telecommunications Market Evolution in Latin America

    Growth Opportunities for Latin American Telcos with Big Data Bringing Benefits to Customer Service and Business Strategies

    Telcos need to pursue a range of digital opportunities to compensate the decline in the traditional service revenue. Combining insights across service and network performance aligned with telco business targets is the key factor for success. Telcos are starting to recognize that fully automated real-time analytics can accelerate, optimize, and pote...

    $1,500.00
  8. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  9. 26 Oct 2016  |  Latin America  |  Market Research

    Colombian Total Telecommunications Services Market, Forecast to 2021

    Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth

    Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...

    $4,950.00
  10. 13 Oct 2016  |  Latin America  |  Market Research

    Telecommunications Market's Digital Transformation and Evolution

    Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

    The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

    $1,500.00