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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 12 Nov 2020  |  North America  |  Mega Trends

    Disruptive Technologies Assessment of the US Wavelength Services Market, Forecast to 2025

    Secure Wavelength Services Demand Creates New Growth Opportunities

    This research study examines the US market for wavelength services from 2019 to 2025. The revenue analysis in the study is separated into retail (sales to enterprises) and wholesale (sales to communication service providers, system integrators, content providers, cloud service providers, and resellers), with additional breakouts by transport length...

    $2,450.00
  2. 06 Feb 2020  |  Latin America  |  Mega Trends

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025

    New Ways of Work Continue to Drive Industry Growth

    The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

    $4,950.00
  3. 11 Jul 2019  |  North America  |  Tracker

    Consumer Communication Services Trackers—Q2 2018 to Q4 2018

    Subscriber, Revenue, Net Add (loss), Projection, and Market Share Tracker for Broadband, Video, Voice and Wireless Services

    The Consumer Communication Services tracker for 2019 quarter one provides detailed information for several companies in the consumer communication services market for United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The complie...

    $6,000.00
  4. 15 Feb 2018  |  North America  |  Tracker

    Q4 2017 North American Mobile Trackers

    Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

    The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and resurgence of unlimited mobile plans. The attached tracker presents mobile communication metrics for t...

    $6,000.00
  5. 22 Aug 2017  |  North America  |  Tracker

    Q2 2017 North American Mobile Trackers

    Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

    The attached tracker presents mobile communication metrics for tier-I mobile operators in the United States and Canadian mobile communications market. The study also supplies statistics on mobile subscribers, connected devices, equipment revenue, and service and data revenue, which also include the average voice and data revenue per user. Data for ...

    $6,000.00
  6. 14 Oct 2016  |  North America  |  Customer Research

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00
  7. 06 Oct 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Manufacturing

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  8. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  9. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  10. 05 Oct 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Education

    A Customer Perspective

    This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the w...

    $3,000.00