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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 22 Sep 2016  |  Global

    Navigating an Era of Global Digital Transformation—A Customer Perspective

    The Future of IT from a Customer Perspective

    Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers around the world across mu...

    $3,000.00
  2. 22 Sep 2016  |  Global

    Navigating Digital Transformation in Energy

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  3. 06 Jun 2016  |  Global

    Low Power Wide Area Network Operators

    An Alternative to Cellular Technology

    LPWAN stands for low power wide area network. The technology was started in about 2011 and remains an emerging radio technology for wireless networking solution. Unlike cellular networks, LPWAN uses unlicensed spectrum in the sub-1GHz frequency range such as 868MHz and 915MHz. Hence, the absence of spectrum fees allows LPWAN to be substantially low...

    $1,500.00
  4. 22 Mar 2016  |  Africa

    African Mobile Money Market Outlook

    Interoperability Between Different Mobile Money Wallets to Unlock Massive Transaction Volumes

    This research services provides a cross-country analysis of the key trends shaping the mobile money industry in Sub-Saharan Africa. It focuses on the factors influencing mobile money penetration across different countries in the region. This includes a comprehensive of the market drivers and challenges such as regulation and technology. Included in...

    $1,500.00
  5. 09 Dec 2015  |  Africa

    The Impact of Regulatory Developments within the Telecommunications Markets of Kenya, Nigeria, and South Africa

    Broadband Reach to be Enhanced through the Release of Spectrum from Digital Migration

    This study analyses the regulatory environment concerning telecommunications in selected countries within the African continent. The aim of the research is to assess the impact of regulations on the development of the telecommunications market in Kenya, Nigeria, and South Africa. The key objectives are to provide an overview of developments relatin...

    $3,000.00
  6. 01 Oct 2014  |  Global

    European Retail Carrier Ethernet Services Market

    Growing Demand for Enterprise Connectivity Will Drive the Growth for Ethernet Services

    The retail Ethernet services market refers to the provision of Ethernet for enterprises or business use. A moderate growth is expected in this market, driven by the increasing need for enterprise connectivity to access new applications such as cloud or conferencing services, as well as to connect to offices located across cities globally. While Wes...

    $4,950.00
  7. 13 Nov 2013  |  Africa

    East African Broadband Market

    Increasing Uptake of Broadband Services in Ethiopia, Sudan, and Rwanda

    This research service encompasses an analysis of East African broadband market focusing on Ethiopia, Sudan, and Rwanda. The study includes an analysis of key market developments and trends, the market size in terms of revenue and subscribers, demand and competition, and drivers and restraints. It also investigates the deployment of new technologies...

    $4,950.00
  8. 22 Oct 2013  |  Africa

    South African Public Sector ICT Market

    ICT Opportunities in the Public Sector

    This research service provides an overview of the market opportunities for the ICT solutions in the public sector in South Africa. It highlights some of the key trends in the South African public sector based on ICT spending by the countrys 9 provinces, with a special focus on the 3 leading provinces - Gauteng, the Western Cape, and KwaZulu-Natal....

    $6,950.00
  9. 17 Jul 2013  |  Africa

    Fixed-mobile Convergence in South Africa

    Enterprise Mobility Offers a Way Forward for Upcoming Technology

    This research service provides an overview of the South African fixed-mobile convergence (FMC) market. It highlights some of the emerging customer and service provider trends that are defining the development market. It also outlines some of the main market drivers and restraints. An assessment of key FMC trends from overseas markets is provided, a...

    $2,450.00