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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 05 Oct 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Education

    A Customer Perspective

    This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the w...

    $3,000.00
  2. 27 Sep 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Government

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  3. 27 Sep 2016  |  Global  |  Customer Research

    Navigating an Era of Digital Transformation in Europe

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  4. 26 Sep 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in IT and Communications

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  5. 22 Sep 2016  |  Global  |  Customer Research

    Navigating an Era of Global Digital Transformation—A Customer Perspective

    The Future of IT from a Customer Perspective

    Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers around the world across mu...

    $3,000.00
  6. 22 Sep 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Energy

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  7. 06 Jun 2016  |  Global  |  Market Research

    Low Power Wide Area Network Operators

    An Alternative to Cellular Technology

    LPWAN stands for low power wide area network. The technology was started in about 2011 and remains an emerging radio technology for wireless networking solution. Unlike cellular networks, LPWAN uses unlicensed spectrum in the sub-1GHz frequency range such as 868MHz and 915MHz. Hence, the absence of spectrum fees allows LPWAN to be substantially low...

    $1,500.00
  8. 22 Mar 2016  |  Africa  |  Market Research

    African Mobile Money Market Outlook

    Interoperability Between Different Mobile Money Wallets to Unlock Massive Transaction Volumes

    This research services provides a cross-country analysis of the key trends shaping the mobile money industry in Sub-Saharan Africa. It focuses on the factors influencing mobile money penetration across different countries in the region. This includes a comprehensive of the market drivers and challenges such as regulation and technology. Included in...

    $1,500.00
  9. 09 Dec 2015  |  Africa  |  Market Research

    The Impact of Regulatory Developments within the Telecommunications Markets of Kenya, Nigeria, and South Africa

    Broadband Reach to be Enhanced through the Release of Spectrum from Digital Migration

    This study analyses the regulatory environment concerning telecommunications in selected countries within the African continent. The aim of the research is to assess the impact of regulations on the development of the telecommunications market in Kenya, Nigeria, and South Africa. The key objectives are to provide an overview of developments relatin...

    $3,000.00
  10. 09 Sep 2015  |  Europe  |  Market Research

    Analysis of the European MPLS/IP VPN Market

    MPLS VPN Demand Surges With Growing Multisite Connectivity and Secure Cloud Access

    The need for secure, private, multi-site connectivity is expected to create sustained demand for MPLS VPN solutions over the next 5 years. Further, as enterprises increasingly migrate to the cloud, MPLS VPN is expected to provide secure access to cloud-based applications. Populated with offerings from country telecom incumbents, pan-European operat...

    $4,950.00