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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  2. 14 Oct 2016  |  North America  |  Customer Research

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00
  3. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  4. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  5. 04 Oct 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in United States

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  6. 27 Sep 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Mobile Payments

    Spearheading Cashless Societies

    Countries within Asia-Pacific are trying to go cashless; mobile payment has been identified as an ideal solution to spearhead the transformation from cash-based to cashless solutions. Asia-Pacific is expected to continue to lead the world in mobile payment developments with smartphone penetration being the highest in the world. With standardization...

    $4,950.00
  7. 21 Sep 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in Finance, Insurance and Banking

    A Customer Perspective

    The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

    $3,000.00
  8. 15 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Saudi Arabia Telecom Market

    Can New MVNOs Change the Market Dynamics?

    The study covers the Kingdom of Saudi Arabia (KSA)’s telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' mark...

    $1,500.00
  9. 14 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Video Surveillance as a Service (VSaaS) Market in India

    Partnership with OEMs Remain a Success Mantra for VSaaS Providers

    This video surveillance as a service (VSaaS) market in India report evaluates the current state of the industry. It also provides relevant market estimates till 2020. IT cost control, the emergence of data centers, and the need for centralized data and application management are the primary forces to push the VSaaS market forward. In contrast, band...

    $1,500.00
  10. 14 Sep 2016  |  North America  |  Market Research

    Mexico Total Telecommunications Services Markets

    Shift to New Services as Market Matures

    This research service includes market sizing and six-year forecasts for all main services in the Mexican telecommunications services market. These services include fixed telephony (including local and international long distance), mobile telephony (voice and data), broadband Internet (ADSL, cable modem, and FTTH), pay TV (cable TV, DTH, and IPTV), ...

    $4,950.00