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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 14 Nov 2016  |  Europe  |  Market Research

    Europe’s Real-Time Cities Revisited—Survey 2016

    The Quest for Commercial Sustainability of Smart City Initiatives Continues

    This 2016 Real-Time Cities survey monitors the focus areas of work, state of development, roadmaps, and opportunities for ICT solutions providers. It is a parallel survey to the 2015 Frost & Sullivan iteration, gathering inputs from mostly new participants. A true Real-Time City exploits its repositories of data as they are generated, along with ...

    $3,000.00
  2. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  3. 14 Oct 2016  |  North America  |  Customer Research

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00
  4. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  5. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  6. 04 Oct 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in United States

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  7. 27 Sep 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Mobile Payments

    Spearheading Cashless Societies

    Countries within Asia-Pacific are trying to go cashless; mobile payment has been identified as an ideal solution to spearhead the transformation from cash-based to cashless solutions. Asia-Pacific is expected to continue to lead the world in mobile payment developments with smartphone penetration being the highest in the world. With standardization...

    $4,950.00
  8. 21 Sep 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in Finance, Insurance and Banking

    A Customer Perspective

    The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

    $3,000.00
  9. 14 Sep 2016  |  North America  |  Market Research

    Mexico Total Telecommunications Services Markets

    Shift to New Services as Market Matures

    This research service includes market sizing and six-year forecasts for all main services in the Mexican telecommunications services market. These services include fixed telephony (including local and international long distance), mobile telephony (voice and data), broadband Internet (ADSL, cable modem, and FTTH), pay TV (cable TV, DTH, and IPTV), ...

    $4,950.00
  10. 30 Jun 2016  |  Asia Pacific  |  Tracker

    Australia Connected Private Cars Tracker 2016

    A Nascent Market Gearing Up for Rapid Growth

    The study offers a view of the market size and project growth rates of the connected private passenger cars market in Australia. The market remains nascent at large but it will fuel the medium term demand for new cars with features to support digital content for route information and entertainment. As the automotive industry becomes increasingly sa...

    $3,000.00