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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 19 Nov 2021  |  North America

    Frost Radar™: North American Managed SD-WAN Services Market, 2021

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The North American managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Across industries, businesses are embracing these services as an integral part of their WAN transformation strategy, largely to gain cost and operational efficiencies. In 2020, market revenues exceeded $2 billion,...

    $4,950.00
  2. 17 Sep 2021  |  Global

    Frost Radar™: Global SD-WAN Vendor Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    At the peak of the COVID-19 pandemic in 2020, software-defined wide area network (SD-WAN) vendors witnessed a surge in demand for SD-WAN technology to extend to remote workers. The business case for doing so is solid. As businesses across industries are embracing the public cloud to host key applications, and with advances in residential broadband ...

    $4,950.00
  3. 02 Jul 2021  |  North America

    Frost Radar™: Latin American Managed SD-WAN Services Market, 2021

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle. SD-WAN is attracting the attention of enterprises eager to leverage the business benefits the technology offers; for example, faster deployment of branch sites, cost savings from using private and public networks...

    $4,950.00
  4. 15 Sep 2020  |  North America

    Frost Radar™: North American Managed SD-WAN Services Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The North American managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Across industries, businesses are embracing these services as an integral part of their WAN transformation strategy, largely to gain cost and operational efficiencies. Market revenues for 2019 exceeded $1.7 billio...

    $4,950.00
  5. 30 Jun 2020  |  North America

    Frost Radar™: Global SD-WAN Vendor Market, 2020

    Benchmarking Future Growth Potential

    The COVID-19 pandemic has forced governments across the globe to order citizens to stay at home and follow social distancing practices, resulting in an unprecedented number of people working from home. The cloud and advances in networking technology have made this possible. With businesses across industries embracing the public cloud to host key ...

    $4,950.00
  6. 19 Jun 2020  |  North America

    Frost Radar™: North American Mobile Communications Market, 2020

    Benchmarking Future Growth Potential

    Advancements in next-generation mobile network technologies and devices have accelerated the growth of innovative mobile applications, fundamentally changing the way we live, communicate, conduct business, consume content, and interact. Aggressive capital investments in these technologies, including 5G networks, will further expedite market growth....

    $4,950.00
  7. 15 Sep 2017  |  Global

    Reframing Smart Technology for the Smart City

    Smart Technologies Create a Platform for Smart City Vertical Applications

    Frost & Sullivan considers smart technology in the context of smart cities as espousing most elements of broader ICT definitions—hardware, software, and services. Put another way, smart technology serves as the connective tissue that binds the individual components, including home, office, mobile phone, and car, on a single, access-agnostic techn...

    $1,500.00
  8. 08 Aug 2017  |  North America

    US Digital Consumer and Home Automation Market Transformation, Forecast to 2023

    Growth Opportunities in Digital Consumer and Home Automation with Evolving End-user and Competitive Dynamics

    The digital consumer concept continues to evolve as new products, services, and solutions make their way to the home. At present, the notion of a digital consumer largely revolves around individuals that leverage the Internet for productivity, entertainment, and communication. Going forward, however, consumers are expected to leverage the power of ...

    $3,000.00
  9. 05 May 2017  |  North America

    Emerging Use Cases for Communications Platforms as a Service

    A Diverse Set of Solutions Create New Customer Benefits

    Communications platforms as a service (CPaaS) solutions are coming to market to fill an important gap in business communications. CPaaS services offer an alternative for businesses seeking to leverage the latest in communication tools without significant investments in premises-based infrastructure or long-term telecom carrier agreements. This mark...

    $1,500.00
  10. 05 May 2017  |  North America

    Growth Opportunities for Service Providers in the Internet of Things (IoT)

    As the Industry Evolves from Device Connectivity to Predictive Computing, Service Providers will Find Growth Opportunities in Vertical Markets and Hor

    IoT is already having a major impact on businesses, governments, and consumers. Advancements in connectivity will increasingly enable solutions to integrate with enterprise management solutions and help businesses improve efficiency and increase productivity. To survive in this rapidly changing environment, companies must define their digital strat...

    $3,000.00