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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 17 Sep 2021  |  Global

    Frost Radar™: Global SD-WAN Vendor Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    At the peak of the COVID-19 pandemic in 2020, software-defined wide area network (SD-WAN) vendors witnessed a surge in demand for SD-WAN technology to extend to remote workers. The business case for doing so is solid. As businesses across industries are embracing the public cloud to host key applications, and with advances in residential broadband ...

    $4,950.00
  2. 21 Feb 2019  |  Africa

    Regulatory Changes in the South African Telecommunications Sector, 2018

    Appropriate Communications Regulations Framework is Central to the Development of the Communications Sector

    The study provides detailed information regarding key regulations framework shaping the telecommunications sector in South Africa. The study discusses the regulatory framework that looks into the radio spectrum, digital migration, and price regulation into detail. Furthermore, an overview of technology evolution and competitive landscape are also p...

    $1,500.00
  3. 15 Sep 2017  |  Global

    Reframing Smart Technology for the Smart City

    Smart Technologies Create a Platform for Smart City Vertical Applications

    Frost & Sullivan considers smart technology in the context of smart cities as espousing most elements of broader ICT definitions—hardware, software, and services. Put another way, smart technology serves as the connective tissue that binds the individual components, including home, office, mobile phone, and car, on a single, access-agnostic techn...

    $1,500.00
  4. 05 Dec 2016  |  Global

    Global Satellite Internet of Things (IoT) Market, Forecast to 2022

    Dynamic Vertical Markets Such as Oil and Gas and Aviation Spur Adoption for Satellite IoT and Provide New Growth Opportunities for S- and L-band Servi

    While only accounting for 25.5 million units globally in 2015, the satellite IoT market is expected to grow at a faster pace than any other satellite market. With a compound annual growth rate (CAGR) of 19.9%, this market will provide new growth and opportunities for mobile satellite service providers that have struggled with the stagnant developme...

    $4,950.00
  5. 06 Jun 2016  |  Global

    Low Power Wide Area Network Operators

    An Alternative to Cellular Technology

    LPWAN stands for low power wide area network. The technology was started in about 2011 and remains an emerging radio technology for wireless networking solution. Unlike cellular networks, LPWAN uses unlicensed spectrum in the sub-1GHz frequency range such as 868MHz and 915MHz. Hence, the absence of spectrum fees allows LPWAN to be substantially low...

    $1,500.00
  6. 22 Mar 2016  |  Africa

    African Mobile Money Market Outlook

    Interoperability Between Different Mobile Money Wallets to Unlock Massive Transaction Volumes

    This research services provides a cross-country analysis of the key trends shaping the mobile money industry in Sub-Saharan Africa. It focuses on the factors influencing mobile money penetration across different countries in the region. This includes a comprehensive of the market drivers and challenges such as regulation and technology. Included in...

    $1,500.00
  7. 09 Dec 2015  |  Africa

    The Impact of Regulatory Developments within the Telecommunications Markets of Kenya, Nigeria, and South Africa

    Broadband Reach to be Enhanced through the Release of Spectrum from Digital Migration

    This study analyses the regulatory environment concerning telecommunications in selected countries within the African continent. The aim of the research is to assess the impact of regulations on the development of the telecommunications market in Kenya, Nigeria, and South Africa. The key objectives are to provide an overview of developments relatin...

    $3,000.00
  8. 01 Oct 2014  |  Global

    European Retail Carrier Ethernet Services Market

    Growing Demand for Enterprise Connectivity Will Drive the Growth for Ethernet Services

    The retail Ethernet services market refers to the provision of Ethernet for enterprises or business use. A moderate growth is expected in this market, driven by the increasing need for enterprise connectivity to access new applications such as cloud or conferencing services, as well as to connect to offices located across cities globally. While Wes...

    $4,950.00
  9. 13 Nov 2013  |  Africa

    East African Broadband Market

    Increasing Uptake of Broadband Services in Ethiopia, Sudan, and Rwanda

    This research service encompasses an analysis of East African broadband market focusing on Ethiopia, Sudan, and Rwanda. The study includes an analysis of key market developments and trends, the market size in terms of revenue and subscribers, demand and competition, and drivers and restraints. It also investigates the deployment of new technologies...

    $4,950.00
  10. 22 Oct 2013  |  Africa

    South African Public Sector ICT Market

    ICT Opportunities in the Public Sector

    This research service provides an overview of the market opportunities for the ICT solutions in the public sector in South Africa. It highlights some of the key trends in the South African public sector based on ICT spending by the countrys 9 provinces, with a special focus on the 3 leading provinces - Gauteng, the Western Cape, and KwaZulu-Natal....

    $6,950.00