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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 21 Dec 2021  |  North America  |  Mega Trends

    North American Service Provider Edge Strategies and Growth Opportunities

    A Massive Amount of IoT Data, Sprawl of Distributed Users, and Growing 5G Deployment Drive Edge Services Adoption

    Edge computing refers to bringing computing and storage closer to where the data originates: at network gateways or directly at the endpoints. Numerous sensors and devices generate a massive amount of data every day that must be processed to derive real-time, actionable insights. This requires high bandwidth, uninterrupted connectivity, and shorter...

    $2,450.00
  2. 24 May 2021  |  North America  |  Mega Trends

    The Coming of Age of NFV-based Virtual Network Services

    COVID-19 Forces Businesses to Re-evaluate Their WAN Virtualization Strategies

    As businesses embrace SD-WAN, they are quickly realizing that a holistic approach to enterprise WAN virtualization is critical, and several aspects of traditional WAN edge or branch infrastructure will need to change to make the WAN truly agileNFV-based virtual network services have been available in the market since 2016, with slow market adoption...

    $3,995.00
  3. 25 Feb 2021  |  North America  |  Mega Trends

    Business Carrier Ethernet Services Market Update, United States, 2020

    Revenue Growth Rates Slowing Down as the Market Matures

    After several years of double-digit growth, business carrier Ethernet growth rates began to slow down in 2015, primarily due to market reaching a state of maturity and increasing pricing pressures. By 2017--2018 revenue growth rates were around mid-single digits and the market was still seeing migration from time-division multiplexing (TDM) private...

    $4,950.00
  4. 12 Feb 2021  |  North America  |  Mega Trends

    Wholesale Carrier Ethernet Services Market Update, United States, 2020

    Revenue Growth Rates Slowing Down as the Market Matures

    After several years of double digit growth, the US wholesale Carrier Ethernet services market revenues growth rates began to slow down in 2015, primarily due to market maturity and slowing demand from mobile network operators completing 4G rollouts. By 2017-2018 revenue growth rates were around mid single digits and the market was still seeing mig...

    $4,950.00
  5. 07 Jan 2021  |  Global  |  Mega Trends

    5G Powering the Global FTTx Optical Access Infrastructure Market, Forecast to 2025

    The Demand for High Bandwidth Capacity Creates New Growth Opportunities

    A new generation of tech-savvy consumers is using many devices and services in their homes, including extensive web surfing, downloading and uploading videos and photos, messaging, and voice over IP. Current DSL bandwidths are not sufficient to handle these large applications. Beyond entertainment, there are a significant group of applications that...

    $2,450.00
  6. 28 Nov 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: Third Quarter 2017 (3Q17)

    The Consumer Communication Services Tracker provides quarterly detailed information for the leading companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share for the Broadband, Video, Voice...

    $4,950.00
  7. 25 Oct 2017  |  North America  |  Strategic Forecasting

    Analysis of the Software-Defined WAN Market, 2017

    The SD-WAN market has emerged out of the early adopter stage and entered the growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud connectivity, and application-aware routing. Below is a summary of key research findings o...

    $4,950.00
  8. 18 Oct 2017  |  North America  |  Strategic Forecasting

    2017 Consumer Communication Services Bundle Tracker

    Are Broadband Bundles Enough?

    Stratecast’s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers—which offer home phone, broadband, video and wireless services—in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast’s 2017 consumer communication s...

    $3,500.00
  9. 27 Jun 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Preferences Survey: Utilizing Consumers' Perception to Meet Their Needs

    Since 2009, Stratecast has conducted an annual North American Consumer Communication Services (CCS) Survey. This survey is designed to understand consumer perceptions on landline phone, wireless/cellular phone, Internet access and subscription video services. As well as, identify consumers’ use of technologies such as over-the-top (OTT) and Inter...

    $3,500.00
  10. This report examines consumer communication services spending (the wallet), and the implications this will have on service providers, regulators and policy makers. It will be of interest to all of these groups, as well as content developers.

    $4,950.00