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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 12 Nov 2020  |  North America  |  Mega Trends

    Disruptive Technologies Assessment of the US Wavelength Services Market, Forecast to 2025

    Secure Wavelength Services Demand Creates New Growth Opportunities

    This research study examines the US market for wavelength services from 2019 to 2025. The revenue analysis in the study is separated into retail (sales to enterprises) and wholesale (sales to communication service providers, system integrators, content providers, cloud service providers, and resellers), with additional breakouts by transport length...

    $2,450.00
  2. 15 Sep 2020  |  North America  |  Market Research

    Frost Radar™: North American Managed SD-WAN Services Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The North American managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Across industries, businesses are embracing these services as an integral part of their WAN transformation strategy, largely to gain cost and operational efficiencies. Market revenues for 2019 exceeded $1.7 billio...

    $4,950.00
  3. 30 Jun 2020  |  North America  |  Market Research

    Frost Radar™: Global SD-WAN Vendor Market, 2020

    Benchmarking Future Growth Potential

    The COVID-19 pandemic has forced governments across the globe to order citizens to stay at home and follow social distancing practices, resulting in an unprecedented number of people working from home. The cloud and advances in networking technology have made this possible. With businesses across industries embracing the public cloud to host key ...

    $4,950.00
  4. 19 Jun 2020  |  North America  |  Market Research

    Frost Radar™: North American Mobile Communications Market, 2020

    Benchmarking Future Growth Potential

    Advancements in next-generation mobile network technologies and devices have accelerated the growth of innovative mobile applications, fundamentally changing the way we live, communicate, conduct business, consume content, and interact. Aggressive capital investments in these technologies, including 5G networks, will further expedite market growth....

    $4,950.00
  5. 13 Dec 2016  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: Third Quarter 2016 (3Q16)

    The Consumer Communication Services Tracker 3Q16 provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share.

    $6,000.00
  6. 01 Dec 2016  |  North America  |  Strategic Forecasting

    Leveraging the Augmented Reality Transformation

    How AR will Fundamentally Change Consumer Lifestyle

    This report looks at the AR market through the lens of the new transformation: how will consumers use AR in their daily lives; and how will this translate into new products and services? Business planners in every industry will find this discussion useful.

    $5,000.00
  7. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  8. 14 Oct 2016  |  North America  |  Customer Research

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

    $10,000.00
  9. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Agriculture and Mining

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  10. 05 Oct 2016  |  North America  |  Customer Research

    Navigating Digital Transformation in Wholesale, Distribution and Logistics

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00