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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 16 Mar 2022  |  North America

    US SD-WAN Enterprise Survey: Vertical Market Adoption Trends

    Optimizing IT Resources, Improved Business Productivity, and Improved Customer Experience Driving SD-WAN Adoption among US Verticals

    In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

    $4,950.00
  2. 08 Mar 2022  |  Latin America

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

    $2,450.00
  3. 04 Mar 2022  |  Asia Pacific

    APAC NFV-based Virtual Network Services Growth Opportunities

    Enterprises are Increasingly Considering WAN Virtualization as Part of their Growth Strategies

    This report presents key findings on how the network function virtualization (NFV)-based virtual network services market is shaping up in the Asia-Pacific (APAC). The report talks about the key strategic imperatives for NFV-based virtual network services, examines the factors driving growth in the region, and identifies the key growth opportunities...

    $2,450.00
  4. The Consumer Communication Services Tracker provides quarterly detailed information for the leading companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share for the Broadband, Video, Voice...

    $4,950.00
  5. 07 Nov 2017  |  Latin America

    Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook, Forecast to 2022

    Non-voice Services, Especially Mobile Data and VAS, will Drive Market Growth

    This Frost & Sullivan research service entitled Analysis of the Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook provides market sizing and forecasts by segment and technology, both in terms of lines and revenue, as well as market share figures. In this research, Frost & Sullivan's expert analysts thoroughly...

    $10,000.00
  6. 25 Oct 2017  |  North America

    Analysis of the Software-Defined WAN Market, 2017

    The SD-WAN market has emerged out of the early adopter stage and entered the growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud connectivity, and application-aware routing. Below is a summary of key research findings o...

    $4,950.00
  7. 18 Oct 2017  |  North America

    2017 Consumer Communication Services Bundle Tracker

    Are Broadband Bundles Enough?

    Stratecast’s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers—which offer home phone, broadband, video and wireless services—in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast’s 2017 consumer communication s...

    $3,500.00
  8. 15 Sep 2017  |  Global

    Reframing Smart Technology for the Smart City

    Smart Technologies Create a Platform for Smart City Vertical Applications

    Frost & Sullivan considers smart technology in the context of smart cities as espousing most elements of broader ICT definitions—hardware, software, and services. Put another way, smart technology serves as the connective tissue that binds the individual components, including home, office, mobile phone, and car, on a single, access-agnostic techn...

    $1,500.00
  9. 22 Aug 2017  |  North America

    Q2 2017 North American Mobile Trackers

    Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

    The attached tracker presents mobile communication metrics for tier-I mobile operators in the United States and Canadian mobile communications market. The study also supplies statistics on mobile subscribers, connected devices, equipment revenue, and service and data revenue, which also include the average voice and data revenue per user. Data for ...

    $6,000.00
  10. 08 Aug 2017  |  North America

    US Digital Consumer and Home Automation Market Transformation, Forecast to 2023

    Growth Opportunities in Digital Consumer and Home Automation with Evolving End-user and Competitive Dynamics

    The digital consumer concept continues to evolve as new products, services, and solutions make their way to the home. At present, the notion of a digital consumer largely revolves around individuals that leverage the Internet for productivity, entertainment, and communication. Going forward, however, consumers are expected to leverage the power of ...

    $3,000.00