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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 16 Mar 2022  |  North America  |  Customer Research

    US SD-WAN Enterprise Survey: Vertical Market Adoption Trends

    Optimizing IT Resources, Improved Business Productivity, and Improved Customer Experience Driving SD-WAN Adoption among US Verticals

    In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

    $4,950.00
  2. 21 Mar 2018  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: Fourth Quarter 2017 (4Q17)

    The Consumer Communication Services tracker provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share. · Broadband Market Highlights · Video Ma...

    $4,950.00
  3. 15 Feb 2018  |  North America  |  Tracker

    Q4 2017 North American Mobile Trackers

    Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

    The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and resurgence of unlimited mobile plans. The attached tracker presents mobile communication metrics for t...

    $6,000.00
  4. 25 Jan 2018  |  North America  |  Strategic Forecasting

    Connected Home State of the Market: Barriers to Adoption

    As new technologies enter the market, consumers are increasingly willing to consider a connected home as a possible living environment. This report examines the state of the connected home market, illuminates some of the barriers to growth, and considers some of the companies that are delivering solutions to transcend those barriers. The discussion...

    $3,500.00
  5. 28 Dec 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Data Services

    FY 2014 Market Overview

    High growth is expected in the enterprise data market due to the sociopolitical scenario in India, which has led to many investments by both national and international corporations. New technologies such as Software-defined Networking (SDN) and Network Functions Virtualization (NFV) are emerging in the global market and are also making inroads into...

    $1,500.00
  6. 09 Dec 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Overview of Third-Party Managed Services Market in India for FY 2014

    Growth Opportunities in the Third-party Managed Services Market

    Colocation and cloud services have shifted the enterprise data center landscape from a capital expenditure model to an operational expenditure model. This has given rise to many new local pure-play cloud providers and global organizations expanding their presence in India. New technologies such as Big Data, and open compute and software-defined dat...

    $1,500.00
  7. 02 Sep 2015  |  South Asia, Middle East & North Africa  |  Market Research

    SIP TrunkingEvolution in Enterprise Communications

    Next Wave in Enterprise Communication Landscape Will Facilitate Unified Communications

    SIP Trunking is an emerging technology that can pave the way for unified communications and get rid of expensive, less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends such as BYOD, the Digital India dream of the government, spectrum advancements, the unified...

    $1,500.00
  8. 22 Apr 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Devices and Enterprise Mobility Management Market in India H1 FY 2015

    Growth Opportunities Abound in Mobile Device Management

    The evolution of the mobility space has seen a paradigm shift in the way that enterprises perceive value from technology. In addition, with increasing macroeconomic shifts in Indias demographics and the increasing consumption of mobility services, there is an influx of devices in the workspace that need to be addressed. These trends have given ris...

    $1,500.00
  9. 10 Mar 2015  |  North America  |  Market Research

    Overview of Average Revenue per User for Global Pay TV and Broadband

    Pay TV at a Premium in Major Markets; Broadband Relatively More Expensive in Growth Markets

    This cross-practice market insight gathers data from several local teams within Frost & Sullivans global information and communications technologies (ICT) practice. This insight is designed to provide a global picture of average revenue per user (ARPU) for pay TV content and fixed broadband on a region-by-region basis. Any pay TV equipment provide...

    $1,500.00