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Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 08 Mar 2022  |  Latin America

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

    $2,450.00
  2. 17 Sep 2021  |  Global

    Frost Radar™: Global SD-WAN Vendor Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    At the peak of the COVID-19 pandemic in 2020, software-defined wide area network (SD-WAN) vendors witnessed a surge in demand for SD-WAN technology to extend to remote workers. The business case for doing so is solid. As businesses across industries are embracing the public cloud to host key applications, and with advances in residential broadband ...

    $4,950.00
  3. 27 Jan 2021  |  Latin America

    Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market

    COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services

    This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

    $4,950.00
  4. 07 Jan 2021  |  Global

    5G Powering the Global FTTx Optical Access Infrastructure Market, Forecast to 2025

    The Demand for High Bandwidth Capacity Creates New Growth Opportunities

    A new generation of tech-savvy consumers is using many devices and services in their homes, including extensive web surfing, downloading and uploading videos and photos, messaging, and voice over IP. Current DSL bandwidths are not sufficient to handle these large applications. Beyond entertainment, there are a significant group of applications that...

    $2,450.00
  5. 06 Feb 2020  |  Latin America

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025

    New Ways of Work Continue to Drive Industry Growth

    The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

    $4,950.00
  6. 09 Oct 2018  |  Latin America

    Latin American SD-WAN Market, Forecast to 2023

    Overall SD-WAN Revenue to Reach Almost 200 Million by 2023

    The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...

    $1,500.00
  7. 29 Mar 2018  |  Latin America

    Brazilian Pay TV Services Market, Forecast to 2022

    Economic Crisis and New Consumer Demands Severely Impact the Business Outlook

    In 2016 and 2017, the economic crisis and political instability severely affected our forecasts. Throughout 2018, the basic interest rate is expected to continue declining and forecasts of agribusiness crops have positive GDP expectations. Inflation and interest rates in decline will enable the return of foreign investments. As the payback period...

    $1,500.00
  8. 27 Mar 2018  |  Latin America

    Latin American Data Communications Services Market, Forecasts to 2023

    Saturation in the Enterprise Segment Opens Growth Opportunities among SMBs

    In the telecom service industry, the data communications market is one of the most competitive in Latin America. The average revenue per line (ARPL) for data communications services has been declining in recent years due to migration from legacy circuits to Internet protocol (IP) technologies, expense control by enterprises and governments, and als...

    $4,950.00
  9. 07 Nov 2017  |  Latin America

    Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook, Forecast to 2022

    Non-voice Services, Especially Mobile Data and VAS, will Drive Market Growth

    This Frost & Sullivan research service entitled Analysis of the Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook provides market sizing and forecasts by segment and technology, both in terms of lines and revenue, as well as market share figures. In this research, Frost & Sullivan's expert analysts thoroughly...

    $10,000.00
  10. 15 Sep 2017  |  Global

    Reframing Smart Technology for the Smart City

    Smart Technologies Create a Platform for Smart City Vertical Applications

    Frost & Sullivan considers smart technology in the context of smart cities as espousing most elements of broader ICT definitions—hardware, software, and services. Put another way, smart technology serves as the connective tissue that binds the individual components, including home, office, mobile phone, and car, on a single, access-agnostic techn...

    $1,500.00