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Enterprise Communications Software

  1. 12 Apr 2018  |  North America  |  Market Research

    Cloud Communications Providers Boost Portfolios with Contact Center Solutions

    An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018

    The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...

    $1,500.00