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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 01 Aug 2013  |  Europe  |  Economic and Databases

    Decision Support Database - European Enterprise Demographics

     

    The European Enterprise demographics Decision Support Database provides statistics on number of Enterprises by Employee size, number of Enterprises by Industry Verticals, Enterprises by Sector & Employee Size in countries in both Eastern and Western Europe. This module helps gauge the importance, structure and trends of different size of enterprise...

    $1,500.00
  2. 23 Jul 2013  |  North America  |  Market Research

    North American Hosted IP Telephony and UCC Services Market

    Customer Trends and Technology Advancements Drive Market Growth and Transformation

    The North American hosted IP telephony and unified communications and collaboration (UCC) services market offers an exciting growth opportunity for service providers and presents both a threat and an opportunity for premises-based UCC vendors and their partners. This study provides an in-depth analysis of industry trends, market drivers and restrai...

    $4,950.00
  3. 25 Jun 2013  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market CY 2012 Tracker

    APAC Enterprise Telephony Market Completes the Year with Modest Growth

    This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies and major public customer wins. The market is segmented into PBX, KTS, WPBX and IP PBX. This research is based on Frost & Sullivan's proprietary T.E.A.M. methodology, which ensures...

    $20,000.00
  4. 25 Jun 2013  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market Q3 2012

    Is the Telephony Market Starting to Stabilize?

    This Asia-Pacific enterprise telephony market tracker offers an analysis of market trends, go-to-market strategies for each vendor, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless PBX (WPBX), and Internet Protocol PBX (IP PBX) technologies. Market measurements are brok...

    $20,000.00
  5. 18 Jun 2013  |  Global  |  Market Research

    Beyond the Hype: Leveraging Tablets for Real Business Value

    Tablets Drive a Paradigm Shift in Enterprise Communications Endpoints

    Today, the tablet market is one of the fastest-growing sectors in the mobile computing segment. This market insight provides an analysis of how tablets are redefining the enterprise communications market and how they are impacting enterprise communications vendors strategies in terms of product development and technology partnerships. Furthermore,...

    $1,500.00
  6. 18 Jun 2013  |  Asia Pacific  |  Market Research

    Malaysia Enterprise Telephony Market

    Selling IP Telephony to SMBs

    This insight looks into the existing SMB market and the challenges as well as opportunities it faces in order to persuade the SMB market to adopt IP Telephony. The insight discusses different types of users, recent trends and survey data around SMB's. Ultimately this insight provides recommendations for small and medium businesses, vendors, servi...

    $1,500.00
  7. 04 Jun 2013  |  North America  |  Market Research

    Customer Decision Priorities for Enterprise Social Software Deployment

    Integration with Existing Business Tools and Processes is Key to Success

    Frost & Sullivan contends that the chances for successful social software deployment are multipled when it is integrated with existing workflows, processes and business applications that employees already use on a routine basis. This research article explores several case studies in which such integration, and the associated benefits, significantly...

    $1,500.00
  8. 14 May 2013  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market Q2 2012

    IP Telephony continues to drive the overall market

    This Asia-Pacific enterprise telephony market study analyses the telephony market in Q2 2012. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies and major public customer wins. The enterprise telephony market is segmented into PBX, KTS, WPBX and the IP PBX market segments. Th...

    $20,000.00
  9. 14 May 2013  |  South Asia, Middle East & North Africa  |  Market Research

    Emergence of the Indian Fixed-mobile Convergence Market

    New Regulations are Creating Growth Opportunities

    Fixed-mobile convergence (FMC) is expected to enhance speed, allow for choice of location, and improve quality of service in the Indian telecommunications market. As use of traditional technologies declines, service providers are looking to new technologies, such as Session Initiation Protocol (SIP) and Internet Protocol- (IP-)based applications, t...

    $1,500.00
  10. 29 Apr 2013  |  Global  |  Market Research

    Global Enterprise Communications Platforms and Endpoints Market

    Tough Economy Flattens Sales in a Mature Market

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise platforms a...

    $1,500.00