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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 18 Sep 2013  |  North America

    Software-Defined Networking: A Path to Self-Aware UC&C Infrastructure

    Will Unified Communications Become the Killer App for Software-Defined Campus Networks?

    Software-defined networking (SDN) represents a significant shift in network architecture and administrator, and brings the hope of a network truly friendly to bandwidth-intensive unified communications and collaboration (UC&C) applications. This market insight will discuss the benefits, challenges, and market opportunities for extending SDN technol...

    $1,500.00
  2. 06 Sep 2013  |  North America

    A Sustainable Approach to Hosted IP Telephony and UCC Services Deployment

    Ensuring the Long-term Viability of Communications Investments

    Businesses increasingly deploy hosted Internet protocol (IP) telephony and unified communications and collaboration (UCC) services in order to gain flexibility, reduce costs and risks associated with communications investments, and more effectively support remote branch office and mobile workers. This article provides a guide to a structured and s...

    $1,500.00
  3. The European Employee demographics Decision Support Database provides statistics on number of Employees by Sector & Employee Size in countries in both Eastern and Western Europe. This module helps gauge the importance, structure and trends of different size of employment in enterprises within a country.

    $1,500.00
  4. The European Enterprise demographics Decision Support Database provides statistics on number of Enterprises by Employee size, number of Enterprises by Industry Verticals, Enterprises by Sector & Employee Size in countries in both Eastern and Western Europe. This module helps gauge the importance, structure and trends of different size of enterprise...

    $1,500.00
  5. 23 Jul 2013  |  North America

    North American Hosted IP Telephony and UCC Services Market

    Customer Trends and Technology Advancements Drive Market Growth and Transformation

    The North American hosted IP telephony and unified communications and collaboration (UCC) services market offers an exciting growth opportunity for service providers and presents both a threat and an opportunity for premises-based UCC vendors and their partners. This study provides an in-depth analysis of industry trends, market drivers and restrai...

    $4,950.00
  6. 25 Jun 2013  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market CY 2012 Tracker

    APAC Enterprise Telephony Market Completes the Year with Modest Growth

    This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies and major public customer wins. The market is segmented into PBX, KTS, WPBX and IP PBX. This research is based on Frost & Sullivan's proprietary T.E.A.M. methodology, which ensures...

    $20,000.00
  7. 25 Jun 2013  |  Asia Pacific

    Asia-Pacific Enterprise Telephony Market Q3 2012

    Is the Telephony Market Starting to Stabilize?

    This Asia-Pacific enterprise telephony market tracker offers an analysis of market trends, go-to-market strategies for each vendor, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless PBX (WPBX), and Internet Protocol PBX (IP PBX) technologies. Market measurements are brok...

    $20,000.00
  8. 18 Jun 2013  |  Global

    Beyond the Hype: Leveraging Tablets for Real Business Value

    Tablets Drive a Paradigm Shift in Enterprise Communications Endpoints

    Today, the tablet market is one of the fastest-growing sectors in the mobile computing segment. This market insight provides an analysis of how tablets are redefining the enterprise communications market and how they are impacting enterprise communications vendors strategies in terms of product development and technology partnerships. Furthermore,...

    $1,500.00
  9. 18 Jun 2013  |  Asia Pacific

    Malaysia Enterprise Telephony Market

    Selling IP Telephony to SMBs

    This insight looks into the existing SMB market and the challenges as well as opportunities it faces in order to persuade the SMB market to adopt IP Telephony. The insight discusses different types of users, recent trends and survey data around SMB's. Ultimately this insight provides recommendations for small and medium businesses, vendors, servi...

    $1,500.00
  10. 04 Jun 2013  |  North America

    Customer Decision Priorities for Enterprise Social Software Deployment

    Integration with Existing Business Tools and Processes is Key to Success

    Frost & Sullivan contends that the chances for successful social software deployment are multipled when it is integrated with existing workflows, processes and business applications that employees already use on a routine basis. This research article explores several case studies in which such integration, and the associated benefits, significantly...

    $1,500.00