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Enterprise Communications
The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.
Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:
- Routers and switches
- TDM and IP solutions
- P2P solutions
- Voice and unified messaging platforms
- VoIP and IP endpoint solutions
We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.
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30 May 2016 | North America
2016 Managed Unified Communications Services Buyers' Guide
Leveraging Third-party Expertise and Resources for Better Communications Asset Management
Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...
$10,000.00 -
30 Dec 2015 | North America
Analysis of the North American VoIP Access and SIP Trunking Services Market
Adoption Grows as New Use Cases Emerge
The VoIP access and SIP trunking market continues to displace legacy telecommunications services as the link between on-premises customer platforms and the public switched telephone network (PSTN). SIP trunking services are being used in a number of new ways, including automated program control and the emerging trend of hybrid cloud communications....
$6,000.00 -
13 Jul 2015 | North America
Analysis of the North American Hosted IP Telephony and UCC Services Market
The Perfect Storm for Cloud Unified Communications & Collaboration
The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...
$4,950.00 -
07 May 2015 | North America
Achieving Partner-led Success in the UC Market
Supporting Partners Through the Market Transition
The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Partners are vital to expand vendor reach and to foster close customer relationships needed for higher-value UC sales....
$1,500.00 -
07 May 2015 | Africa
ICT Spend in South Africa: Retail Sector
Mobility and Improved Connectivity Drive the Evolution of Retail
This research service provides an analysis of ICT spend by the retail sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...
$1,500.00 -
07 May 2015 | Africa
ICT Spend in South Africa: Public Sector
How ICT is Transforming the Digital Future of the Public Sector
This research service provides an analysis of ICT spend by the public sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...
$1,500.00 -
07 May 2015 | Africa
ICT Spend in South Africa—Financial Services Sector
How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs
This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...
$1,500.00 -
07 May 2015 | Africa
ICT Spend in South Africa: Mining Sector
Increased ICT Spending Leads to More Efficient Mining Operations
This research service provides an analysis of ICT spend by the mining sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-sp...
$1,500.00 -
07 May 2015 | Africa
ICT Spend in South Africa: Oil and Gas
Using ICT Innovations to Build a Smarter Oil and Gas Sector
This research service provides an analysis of ICT spend by the oil and gas sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The ...
$1,500.00 -
07 May 2015 | Africa
ICT Spend in South AfricaHealthcare Sector
Leveraging ICT Innovations to Enhance the Delivery of Healthcare Products
This research service provides an analysis of ICT spend by the healthcare sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and secto...
$1,500.00
