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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South Africa: Oil and Gas

    Using ICT Innovations to Build a Smarter Oil and Gas Sector

    This research service provides an analysis of ICT spend by the oil and gas sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The ...

    $1,500.00
  2. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South AfricaHealthcare Sector

    Leveraging ICT Innovations to Enhance the Delivery of Healthcare Products

    This research service provides an analysis of ICT spend by the healthcare sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and secto...

    $1,500.00
  3. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South Africa: Manufacturing Sector

    ICT Births New Era of Leaner, More Agile, and Digitised Manufacturing

    This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and se...

    $1,500.00
  4. 17 Dec 2014  |  Europe  |  Market Research

    Growth Opportunities for Professional Headsets in the European Market

    Improved Macro Economic Conditions in Euro Zone Boost Growth Rates of Professional Headsets in Europe

    The European headset market presents considerable growth opportunities for professional headset vendors. Europe is the second largest region in terms of professional headset sales with 28.8% of headset revenue in 2013. Frost & Sullivan projects the European professional headset market to experience steady growth within the 2013-2020 timeframe. Fros...

    $1,500.00
  5. 13 Mar 2014  |  Europe  |  Market Research

    Analysis of the European Hosted IP Telephony and UCC Services Market

    New Entrants and Business Models Boost Market Growth

    The European hosted Internet protocol (IP) and unified communications and collaboration (UCC) market offers considerable opportunities for both European and international providers delivering compelling next-generation solutions. Over the next five years, service providers with a larger footprint and a greater number of channel partners, reliable n...

    $4,950.00
  6. 01 Aug 2013  |  Europe  |  Economic and Databases

    Decision Support Database - European Employee Demographics

     

    The European Employee demographics Decision Support Database provides statistics on number of Employees by Sector & Employee Size in countries in both Eastern and Western Europe. This module helps gauge the importance, structure and trends of different size of employment in enterprises within a country.

    $1,500.00
  7. 01 Aug 2013  |  Europe  |  Economic and Databases

    Decision Support Database - European Enterprise Demographics

     

    The European Enterprise demographics Decision Support Database provides statistics on number of Enterprises by Employee size, number of Enterprises by Industry Verticals, Enterprises by Sector & Employee Size in countries in both Eastern and Western Europe. This module helps gauge the importance, structure and trends of different size of enterprise...

    $1,500.00
  8. 14 May 2013  |  South Asia, Middle East & North Africa  |  Market Research

    Emergence of the Indian Fixed-mobile Convergence Market

    New Regulations are Creating Growth Opportunities

    Fixed-mobile convergence (FMC) is expected to enhance speed, allow for choice of location, and improve quality of service in the Indian telecommunications market. As use of traditional technologies declines, service providers are looking to new technologies, such as Session Initiation Protocol (SIP) and Internet Protocol- (IP-)based applications, t...

    $1,500.00