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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 22 Sep 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Energy

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  2. 21 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research

    India Enterprise Network Services FY15 Market Overview

    FY 2015 Market Overview

    The Indian enterprise data services market is on a growth trajectory and is set to see a CAGR of about 11% between 2015 and 2021. MPLS/IP VPN, Internet and DLC (in order) are set to be the major contributors to this revenue growth. India has experienced a tremendous increase in the demand for data services, from both enterprises and households. Thi...

    $1,500.00
  3. 21 Sep 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in Finance, Insurance and Banking

    A Customer Perspective

    The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

    $3,000.00
  4. 30 May 2016  |  North America  |  Market Outlook

    2016 Managed Unified Communications Services Buyers' Guide

    Leveraging Third-party Expertise and Resources for Better Communications Asset Management

    Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

    $10,000.00
  5. 23 Feb 2016  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market H1 2015 Tracker

    Hosted Telephony Continued to Disrupt the On-premises Telephony Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

    $10,000.00
  6. 31 Dec 2014  |  North America  |  Market Research

    New Roles for Voice and Unified Messaging in Enterprise Communications

    Who's Pushing the Envelope

    Voice messaging has long been an important component of business communications. However, reliance on voice messaging is declining among business users. This market insight highlights both the opportunities and challenges that exist in the voice messaging market, as well as identifies examples of unified communications suppliers addressing these ch...

    $1,500.00
  7. 17 Dec 2014  |  Europe  |  Market Research

    Growth Opportunities for Professional Headsets in the European Market

    Improved Macro Economic Conditions in Euro Zone Boost Growth Rates of Professional Headsets in Europe

    The European headset market presents considerable growth opportunities for professional headset vendors. Europe is the second largest region in terms of professional headset sales with 28.8% of headset revenue in 2013. Frost & Sullivan projects the European professional headset market to experience steady growth within the 2013-2020 timeframe. Fros...

    $1,500.00
  8. 17 Dec 2014  |    |  Market Research

    Regional Growth Opportunities for SIP Phones

    SIP Phones Continue to Defy “The End of the Desktop Phone” Market Prediction

    The SIP phone market continues its fast-paced evolution reaching new customer segments and delivering more functionality to businesses. Adoption rates for SIP devices have been increasing with most SIP phone vendors reporting double-digit year-over-year growth rates in terms of device shipments. This study discusses key regional characteristics of ...

    $1,500.00
  9. 03 Dec 2014  |  Global  |  Market Research

    Wearable Technologies

    Has the Next Enterprise Game Changer Arrived?

    The latest disruption to impact the enterprise world is wearable technology which threatens to challenge the status quo of existing processes and procedures in a wide range of industries, including retail, manufacturing, and healthcare. The market for wearables is expected to grow rapidly in the coming years. The factors accelerating market growth ...

    $1,500.00
  10. 27 Nov 2014  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market H1 2014 Tracker

    Unified Communications as a Service Disrupts the Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX...

    $15,000.00