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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 22 Sep 2016  |  Global  |  Customer Research

    Navigating Digital Transformation in Energy

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00
  2. 21 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research

    India Enterprise Network Services FY15 Market Overview

    FY 2015 Market Overview

    The Indian enterprise data services market is on a growth trajectory and is set to see a CAGR of about 11% between 2015 and 2021. MPLS/IP VPN, Internet and DLC (in order) are set to be the major contributors to this revenue growth. India has experienced a tremendous increase in the demand for data services, from both enterprises and households. Thi...

    $1,500.00
  3. 21 Sep 2016  |  North America  |  Customer Research

    Navigating an Era of Digital Transformation in Finance, Insurance and Banking

    A Customer Perspective

    The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...

    $3,000.00
  4. 30 May 2016  |  North America  |  Market Outlook

    2016 Managed Unified Communications Services Buyers' Guide

    Leveraging Third-party Expertise and Resources for Better Communications Asset Management

    Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

    $10,000.00
  5. 23 Feb 2016  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market H1 2015 Tracker

    Hosted Telephony Continued to Disrupt the On-premises Telephony Market

    This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

    $10,000.00
  6. 19 Dec 2013  |  North America  |  Market Research

    North American VoIP Access and SIP Trunking Services Market

    New Offerings and Features Attract Mainstream Customers

    The VoIP access and SIP trunking market is entering into a growth stage and is moving closer to becoming the de-facto communications link from business customers premises to service providers networks. Vendors, service providers, and channel partners can use this analysis to identify growth opportunities and develop sustainable business strategie...

    $4,950.00
  7. 22 Nov 2013  |  North America  |  Market Research

    Ensuring Disaster Recovery and Business Continuation in a Dynamic UC Infrastructure

    SIP, Virtualization, and the Cloud Enable New Paradigms in Disaster Response and Readiness

    Migration from traditional TDM PBXs to IP-based unified communications platforms represents a significant shift in the communications network architecture. As organizations embrace this next generation of communications platforms, however, a reassessment of existing disaster recovery and business continuity (DR/BC) plans must also be undertaken. Co...

    $1,500.00
  8. 30 Oct 2013  |  Global  |  Market Research

    Global Enterprise Media Gateway and Session Border Controller Market

    Two Strong Segments Form an Intertwined Market Opportunity

    This strategic analysis is part of Frost & Sullivans continued coverage of the enterprise communications marketplace. In this study, Frost & Sullivan identifies industry challenges, market drivers, and market restraints. Further, it provides an in-depth perspective on competitive issues, revenue, market shares, and key market trends in the mature ...

    $4,950.00
  9. 17 Oct 2013  |  Asia Pacific  |  Tracker

    Analysis of Asia-Pacific WAN Optimization Controller Market H1 2012

    Reducing Costs and Increasing Business Efficiency and Productivity are Key Solution Drivers

    The Asia-Pacific WAN optimization controller market stagnated in H1 2012, registering a mere year-over-year growth. Even though most Asia-Pacific markets hit mature levels of adoption, demand for the technology was lukewarm compared to application delivery controller. The lack of market buzz in this space may be a reason why the market faced a decl...

    $20,000.00
  10. 24 Sep 2013  |  Asia Pacific  |  Market Research

    Analysis of APAC UCaaS Market

    Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption

    This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to foreca...

    $15,000.00