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Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 18 Jul 2014  |  Global

    Global Enterprise Premises-Based IP Telephony MarketQ1 2O14 Update

    IP Line Licenses Shipments Continue to Dwindle Due to a Challenging Environment

    Tough global macro-economic conditions continue to pressurize many businesses into adopting a wait-and-see approach, thus, negatively affecting global sales of enterprise communications platforms. This market insight provides executives with a brief analysis of the Q1 2014 results of the global enterprise premises-based IP telephony market.

    $1,500.00
  2. 16 Apr 2014  |  Global

    Analysis of the Global Contact Center and Office Headset Market

    Headsets Continue to Gain Importance in the UC Space

    This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...

    $4,950.00
  3. 13 Jan 2014  |  Global

    Analysis of the Global Enterprise Social Networking Market

    Increasing Awareness and Improving Value Propositions are Driving Adoption

    Adoption of enterprise social networking is not as nascent as many casual observers of the market would perceive. Adoption is already widespread, with market share highly concentrated among the top five providers. To the benefit of enterprise customers, providers are adding value to their solutions in order to compete better, including bundling and...

    $4,950.00
  4. 30 Oct 2013  |  Global

    Global Enterprise Media Gateway and Session Border Controller Market

    Two Strong Segments Form an Intertwined Market Opportunity

    This strategic analysis is part of Frost & Sullivans continued coverage of the enterprise communications marketplace. In this study, Frost & Sullivan identifies industry challenges, market drivers, and market restraints. Further, it provides an in-depth perspective on competitive issues, revenue, market shares, and key market trends in the mature ...

    $4,950.00
  5. 18 Jun 2013  |  Global

    Beyond the Hype: Leveraging Tablets for Real Business Value

    Tablets Drive a Paradigm Shift in Enterprise Communications Endpoints

    Today, the tablet market is one of the fastest-growing sectors in the mobile computing segment. This market insight provides an analysis of how tablets are redefining the enterprise communications market and how they are impacting enterprise communications vendors strategies in terms of product development and technology partnerships. Furthermore,...

    $1,500.00
  6. 29 Apr 2013  |  Global

    Global Enterprise Communications Platforms and Endpoints Market

    Tough Economy Flattens Sales in a Mature Market

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise platforms a...

    $1,500.00
  7. 05 Feb 2013  |  Global

    Global Office and Contact Center Headset Market

    Headsets Become a Critical UCC Tool

    This study provides an in-depth analysis of the global office and contact center headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...

    $4,950.00
  8. 30 Jan 2013  |  Latin America

    Colombias Total Telecommunications Services Market

    Market Consolidation into Major Groups Drives Nationwide Competition

    This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...

    $3,950.00